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33 - 38 of 1,834 reviews
Reviewed 22 June 2022 via mobile

Went with very high expectations from my previous experience with Taj resorts, but little disappointed. Never felt like a 5 star property. Issues with bathroom and toilet which took time to resolve. Was expecting more veriety on breakfast table.

Date of stay: June 2022
Trip type: Travelled with family
Thank bobbym697
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa, responded to this reviewResponded 22 June 2022

Dear Guest,

Greetings from Taj Kumarakom Resort & Spa, Kerala!

I would like to thank you for taking your valuable time and effort in sharing your points of view about our hotel.

It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight.

We have made a note of your feedback. Your feedback has been shared with the concerned teams and we shall certainly explore all the possibilities of addressing the same at the earliest.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and services at all times.

Warm regards,

Saneej Pottakkad
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2022 via mobile

It was pure serendipity that Executive Chef Manoj Pandey ended up answering my call to make a reservation at Vembanad Bistro.
His warmth came across very prominently even on the telephonic call.
When we arrived at the property,we were treated just like family.
Thank You Manoj.
Sambandam took good care of us (I hope I got the name right).
We are taking back excellent memories with us.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Panickeramol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa, responded to this reviewResponded 20 June 2022

Dear Guest,

Greetings from Taj Kumarakom Resort & Spa, Kerala!

We are delighted to receive your review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes.

I am happy to note that the services rendered by Chef Manoj Pandey were to your satisfaction.

Looking forward to your continued support and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm regards,

Saneej Pottakkad
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2022 via mobile

This is the third visit to this visit which happens to be "Rising Memorable Stay" on every visit.
Most important about this property is that it is very relaxing. Would like to mention the dance performance while having dinner, was really a pleasant surprise for us this time. Priya Maam was courteous to upgrade our room, making us feel more attached to the place. On our first visit, we did the house boat overnight stay which was just beyond our expectations. Second visit we will cherish for ever and also did the house boat with my mother in law ( read - mother). As now she is no more we always recall her by seeing her in photos and videos.

Because of the staff and dining, our trip was a pleasurable memory and we would to visit here, every year, now.

Thanks Priya Ma'am. As always you are a great host from Taj.

Date of stay: June 2022
Trip type: Travelled with family
Thank AtulBhargava4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa, responded to this reviewResponded 14 June 2022

Dear Guest,

Greetings from Taj Kumarakom Resort & Spa, Kerala!

We are most delighted to note that you had a wonderful experience in our hotel. We would like to thank you for letting us know how impressed you were with the services offered by Priya our team during your stay.

We are glad to know that our product and services exceeded your expectations. My team and I will look forward to welcome you back for many more enriching moments.

Assuring you of our best services at all times.

Warm regards,

Saneej Pottakkad
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2022 via mobile

As usual fantastic. The most caring staff and a personal touch that makes us come back again and again. The property is so beautiful and blends in it's natural surrdings. Hope to be back again soon...thanks

Date of stay: June 2022
Trip type: Travelled with family
Thank Kanika0410
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa, responded to this reviewResponded 14 June 2022

Dear Guest,

Greetings from Taj Kumarakom Resort & Spa, Kerala!

We are delighted to receive your review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes.

I am happy to note that the services rendered by my team were to your satisfaction.

Looking forward to your continued support and assuring you of the very best in hospitality in the true Taj tradition, always.

Warm regards,

Saneej Pottakkad
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2022 via mobile

This was our 3rd trip to Taj Kumarakom and it was as brilliant as the first time. Ms. Priya assisted us from setting the itinerary , during our stay till the checkout. All the hotel staff is extremely polite and always ready to help. Taj maintained its standard maintaining highest level of panache and cleanliness. Have no doubt when booking for this piece of paradise in God's own Country.

Date of stay: June 2022
Trip type: Travelled with family
Thank Bhargava174
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Taj Kumarakom Resort and Spa Kerala, Owner at Taj Kumarakom Resort and Spa, responded to this reviewResponded 14 June 2022


Dear Guest,

Greetings from Taj Kumarakom Resort & Spa, Kerala!

We are most delighted to note that you had a wonderful experience in our hotel. We would like to thank you for letting us know how impressed you were with the services offered by Priya and our team during your stay.

We are glad to know that our product and services exceeded your expectations. My team and I will look forward to welcome you back for many more enriching moments.

Assuring you of our best services at all times.

Warm regards,
Saneej Pottakkad

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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