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“A great place backed by good staff”

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Vivanta by Taj - Kumarakom
Ranked #5 of 26 Hotels in Kumarakom
Certificate of Excellence
Reviewed 18 April 2012

Staying in Taj-Kumarakom was a great experience. During our stay we found the resort has got lot of activities to offer to the guests. The evening boat ride is something one should not miss. The resort is next the bird sanctuary and for bird watchers it's a must visit place. The best way to cover the bird sanctuary is to visit it from inside and follow it up with a boat ride from outside. The staff were very caring. Wherever required they took extra care of our son who was just 10 months old.

  • Stayed: November 2011, travelled with family
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Thank Debraj D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibi_Mathew, General Manager at Vivanta by Taj - Kumarakom, responded to this reviewResponded 24 April 2012

Dear Guest,

Thank you for your wonderful feedback.
We are happy to note that you had an enjoyable stay with us.
We look forward to welcoming you back when the little one is bigger.


Thanks and regards
Sibi Mathew

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,005 - 1,009 of 1,267 reviews

Reviewed 18 April 2012

Me and my husband visited Kumarkom on our first wedding anniversary. To make everything perfect we chose this resort which turned out to be the best decision we ever made.

The ambience of the resort is completely serene and you will feel like you are resting in the lap of nature which will definitely rejuvenate your soul and body.

The staff was very courteous and kind. They arranged cake and flowers for us which was really a very pleasant surprise.

The food was palatable especially the Kerala dishes, they were awesome.

Though there are not many options to explore around Kumarkom, this resort itself gives you immense no. of options to create special memories. We thoroughly enjoyed pottery, cycling, sunset cruise, evening games, Ayurvedic spa and boating.

The evening traditional dance performance was amazing and the 700 oil lamps in the evening were incredible.

Would definitely recommend this resort to everyone.

  • Stayed: November 2011, travelled as a couple
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1  Thank Snigdha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibi_Mathew, General Manager at Vivanta by Taj - Kumarakom, responded to this reviewResponded 24 April 2012

Dear Guest,

We are glad we could make it an unforgettable experience for you and especially memorable considering this was your first wedding anniversary.
We understand the importance of such landmarks in one's life and make every effort from our end to make it memorable for you.
We look forward to having you to celebrate many more such occassions in life with us

Thanks and regards
Sibi Mathew

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Reviewed 17 April 2012

Great Place , great staff and amazing food.spen t 1 night with friends on a gastrnomic tour of kerala , had the best fish from a kallu shap outside the hotel . did some boating and had lots of toddy

Room Tip: try the allure villa
See more room tips
  • Stayed: May 2011, travelled with friends
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Thank ajalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibi_Mathew, General Manager at Vivanta by Taj - Kumarakom, responded to this reviewResponded 24 April 2012

Dear Guest,

Thank you for your feedback.
We are glad you enjoyed the resort as also the local offerings
We look forward to welcoming you back to the resort yet agin in the near future

Thanks and regards
Sibi Mathew

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Reviewed 15 April 2012

We spent 3 nights in this resort in a villa with a private plunge pool. It was beautiful and vibrant with plenty of light and air and was decorated very tastefully. Our villa was so amazing, I could have spent every waking minute in there. But the rest of the property is equally amazing, with a lagoon running through it, plenty of birds and the Vembanad lake in its backyard. This resort makes for a most pictureseque and relaxing getaway. The food is average and the staff at the main restaurant are a bit snooty and off-handish, but they did give us a few free desserts and the rest of the resort more than makes up for the waiters!

There are many activities on the resort - paddling in the lagoon, angling, pottery, cultural shows in the evening, free evening snacks and games (if you're into that sort of thing) and a sunset cruise and an optional backwater cruise or speedboat ride. I would suggest doing the speedboat ride for the rush it gives, and it also takes you into a village area to see some of the local life. There are also rabbits, ducks and a turkey to keep children entertained.

The resort is located just next to the bird sanctuary. While this means that many exotic birds make their way to the resort, it also means you had better watch where you sit, because there are bird droppings everywhere. A chair is clean one minute, and has a big splatter of something or other the next minute. But this cannot be helped by anyone and the staff are always helpful with cleaning things up.

This is an amazing resort in an amazing location - a place to go back to time and again.

  • Stayed: December 2011, travelled as a couple
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Thank Maheshwari29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibi_Mathew, General Manager at Vivanta by Taj - Kumarakom, responded to this reviewResponded 25 April 2012

Dear Guest,

Thank you for the feedback that you have provided.
We are happy that we could match your expectations with regards to the serenity and the calmness that the resort offers.
The activities within the resort keep our guests engaged throughout the day as you rightly mentioned.
The speedboat ride as you rightly mentioned is an authentic experience that the destination provides and gives one a feel of how people lead their lives in Kumarakom.
Have also noted your feedback about our associates in the restaurant.I do apologise for any shortcomings but would like to mention that we generally get very positive feedback about our associates in the restaurant
We do look forward to welcome you back to provide you with another enchanting experience with us

Thanks and regards
Sibi Mathew

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Reviewed 15 April 2012

We stayed at the Taj for four nights at the end of our holiday and found it to be a very relaxing time. The staff were very attentive and nothing was too much trouble for them. Every afternoon they would have our Indian Champagne on ice and the beers icy cold. We stayed in a Deluxe Villa which was very private The food was delightful, thanks to Prince and his friendly staff. They provided bikes to get around the complex and getting a private driver was easy as well.

We both enjoyed the location, staff and the whole ambience of Indian life. An absolute pleasure to have stayed there.

  • Stayed: March 2012, travelled as a couple
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Thank MausieBullCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sibi_Mathew, General Manager at Vivanta by Taj - Kumarakom, responded to this reviewResponded 26 April 2012

Dear Guest,

Thank you for the splendid feedback that you have provided.
Am glad you were particularly impressed with the service of the service team members.
Being a very small resort ,we are able to take care of the needs and requirements of all our guests individually.
We understand that every individual has different habits and preferences as far as their food habits are concerned.We try to cater to them as much as possible at our end.
We do look forward to welcoming you back to the resort very soon

Thanks and regards
Sibi Mathew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Kumarakom

Address: 1/404 Kumarakom, Kumarakom 686563, India (Formerly Taj Garden Retreat)
Region: India > Kerala > Kottayam District > Kumarakom
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Kumarakom
#2 Romantic Hotel in Kumarakom
#3 Family Hotel in Kumarakom
#4 Luxury Hotel in Kumarakom
Price Range: ₹ 13,621 - ₹ 42,032 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - Kumarakom 5*
Number of rooms: 28
Official Description (provided by the hotel):
Kumarakom is a popular tourist destination in the Kottayam district of Kerala. Located on the picturesque Vembanad Lake, Vivanta by Taj - Kumarakom, Kerala, is a 30-minute drive from the Kottayam railway station or an hour's drive from Cochin city. Kerala's backwaters surround the 140-year old colonial bungalow which houses this resort. ... more   less 
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Also Known As:
Vivanta By Taj - Kumarakom Hotel Kumarakom
Taj Garden Retreat Hotel Kumarakom
Kumarakom Taj Garden Retreat
Vivanta By Taj - Kumarakom Kerala

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