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Reviews (182)
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Reviewed 5 July 2022

Its blessed property with wonderful staffs.. the rooms were cleaned and we were travelling with kids, the restaurant people take care of us verywell professionally Deepak, Jils , Alshay and Mahi , she was amazing
Will come back again

Recommended

Date of stay: July 2022
Trip type: Travelled with family
Thank 380sank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manoj Kumar DGM Gokulam Grand Resort And Spa, Other at Gokulam Grand Resort & Spa, Kumarakom, responded to this reviewResponded 6 July 2022

Dear Guest,
Greetings from Gokulam Grand Resort & Spa!
Sincerely appreciate the views which you have shared in Tripadvisor page.
We delighted to know you have enjoyed our hospitality, food & Service. Will shared your feedback with the entire team, whose efforts made this possible. It will inspire and the team to scale greater heights towards excellence.
It is always a pleasure to have you as our guest.
On behalf of the entire team, we look forward to welcoming you and family back aging!
Regards,
Manoj Kumar
Deputy General Manager
#9288003332

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2022

Came for 3 days, very welcoming and worth the price. The housekeeping was excellent. The restaurant has good food for its selection. Ajo helped us a lot and the food was prepared beforehand for us. Overall a good experience

Date of stay: July 2022
Trip type: Travelled with family
Thank Ric123roy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manoj Kumar DGM Gokulam Grand Resort And Spa, Other at Gokulam Grand Resort & Spa, Kumarakom, responded to this reviewResponded 6 July 2022

Dear Guest,
Thank you for your very kind feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. The team here is very motivated to hear about your feedback for their services. We convey your gracious compliments to all our colleagues, whose efforts made this possible.
Looking forward to seeing you here soon with an enhanced experience in the overall service.

Sincerely,

Manoj Kumar
Deputy General Manager
#9288003332

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2022

Excellent food, excellent service, lovely place

Deepak mandal and ajo Andrew has been very nice to us and was very helpful and kind. He took good care of us. The resort food and over all place is really nice. We had a wonderful time here

Date of stay: July 2022
Trip type: Travelled with family
Thank Noopurkhandekar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manoj Kumar DGM Gokulam Grand Resort And Spa, Other at Gokulam Grand Resort & Spa, Kumarakom, responded to this reviewResponded 6 July 2022

Dear Guest,
Thank you very much for your recent visit at Gokulam Grand Resort and Spa, where timeless elegance resides.
We delighted that you had a wonderful visit that you thoroughly enjoyed our services. It is certainly a great reward to read such praising feedback from our guests especially when it concerns the quality of service offered by our team. Your appreciation has been conveyed to entire team, whose efforts made this possible.

On behalf of the entire team, we look forward to welcoming you back in the near future.

Sincerely,

Manoj Kumar
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2022 via mobile

Great service. Good food and a clean place to stay. Staff are very accommodating.

Introduction to the room could be little improved as I found very little info with soft switches to command lights, fan, hot water switch etc. other than that it was a pleasure staying here and I would come back again.

Room tip: Already made my comments
Date of stay: June 2022
Trip type: Travelled solo
Thank Thamboo S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manoj Kumar DGM Gokulam Grand Resort And Spa, Other at Gokulam Grand Resort & Spa, Kumarakom, responded to this reviewResponded 4 July 2022


Dear Guest,
Greetings from Gokulam Grand Resort & Spa!
Sincerely appreciate the views which you have shared in Tripdvisor page.
We shared your feedback with the entire team and delighted to know you have enjoyed our hospitality, food & Service. It will inspire and the team to scale greater heights towards excellence.
Appreciate your assessments such as that will enables us to improve and monitor our quality and operations.
It is always a pleasure to have you as our guest.
On behalf of the entire team, we look forward to welcoming you and family back aging!

Regards,
Manoj Kumar
Deputy General Manager
#9288003332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2022 via mobile

Nice place. Family friendly. Superb ambiance n hospitality. Excellent staff.worth the money. Juz that food is expensive if you order other than complimentary.... Can enjoy the boat ride in good weather

Date of stay: July 2022
Trip type: Travelled with family
Thank KIRANA373
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Manoj Kumar DGM Gokulam Grand Resort And Spa, Other at Gokulam Grand Resort & Spa, Kumarakom, responded to this reviewResponded 4 July 2022

Dear Guest,
Greetings from Gokulam Grand Resort and spa Kumarakom!
Thanks for sharing your appreciative and motivational comments about your experience. We are delighted to know that you and family enjoyed your stay with us. Also appreciate for mentioning out the excellent service you received from our ambassadors,
It will inspire and the team to scale greater heights towards excellence.
It is always a pleasure to have you as our guest.
We appreciate sharing your concerns, and it is our hope that it will be addressed in the near future.
On behalf of the entire team, we look forward to welcoming you and family back aging!

Regards,
Manoj Kumar
Deputy General Manager
#9288003332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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