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“Excellent Service”

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Lake View House Boats
Certificate of Excellence
Chennai, Tamil Nadu, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service”
Reviewed 28 May 2012

I booked my honey moon package with srees tours, i select the package for 4 days and three nights (cochin-Munnar-Boat House-cochin), the services(Vehicle, hotel accommodation especially the car driver) was excellent we enjoyed lot, and the boat house experience was awesome the food was excellent totally the trip was awesome :-)

  • Stayed May 2012, travelled as a couple
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1 Thank Sundersha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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249 reviews from our community

Traveller rating
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Rating summary
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Traveller tips help you choose the right room.   Room tips (60)
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English first
Chennai, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2012

Rani_regi

Went on the boathouse on 21st May from Kumarakom. The boat house was excellent. We were given some awful water to drink and bathe, the next day all 11 of us got vomiting and diahareah. There was soo much miscommunication between management and staff. We had asked for non-veg. meals and was served veg. Had to call the mngtment and fight. Ms. Lekha goofed up. We were 7 adults and 4 kids totalling 11. Were promised 2 extra bed but never got it. But during payment it was charged. When asked Mr. Sreekumar told us Indians were like this. To his info. except for 2 all were born and brought up abroad. The crew except for the cook Mr.Arul?? were not good. No towels nor soap was provided until asked..

  • Stayed May 2012, travelled with family
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Helpful?
Thank rani_regi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LAKEVIEWHOUSEBOAT, Owner at Lake View House Boats, responded to this review, 30 May 2012
First of all, being customer supportive, my apology for what went wrong. But at the mean time I would like to write some facts also. This guest was one of the best guest we ever had in recent times. They booked and at that time intimated that they are veg. But once the boat moved, guest intimated that they need non veg food. Since the boat already started cruising, we could not provide fish for lunch provided chicken in the dinner. They checked in at 1410 hrs - approx 2hrs 10min late. Since they got late, I asked the boat man not to stop for the lunch, usually it is 1hr. They extended the trip till 645pm, usually it stops at 1730hrs as per govt regulations. We try to give them max cruise. We given 4 rooms for 17000 and got an advance of 4000. Next day when they checked out at 9am, as per the mail, we asked the balance payment of Rs 13000. But they complained that they have not been provided with non veg food so will pay only Rs 12000. When we remind the guest about the booking contract, they told us that they will write negative reviews. Finally we have collected only Rs 12000 less than the actual balance.
Lake view houseboat, unlike other boats, uses only bottled min water for all purpose except toilet. We regret to hear about our guest stomach problems.
Sreekumar, director, lakeviewhouseboats.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, Andhra Pradesh, India
1 review
Reviewed 13 April 2012

I searched web for kerala Honeymoon tour packages. i found keralahoneymoonholidays.com It was operated by SREES TOURS. when contacted Response is excellent. i booked 4 nights package cochin-munnar-Thekkady-Houseboat during march2012. They provided Mahendra Logan car and driver is very cooperative and very good. We enjoyed a lot on the whole tour. Houseboat is verygood if possible exhaust fan should be installed in bathroom in houseboat, and the package cost is normal and Customer care and the service is excellent. Hotel accomodation very good. We will come back again with my family members

Rama Krishna
Hyderabad.

Room Tip: Book early to get good hotel accomodation
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  • Stayed March 2012, travelled as a couple
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Helpful?
Thank RamaKrishnaKinera007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, Karnataka, India
1 review
Reviewed 9 April 2012

Experience was awesome. Recommend SREES TOURS AND TRAVELS services to everyone looking for Kerala trip.House Boat was good , food served in the houseboat was good. Staffs in the houseboat were cordial and helped us made our journey amazing. Also houseboat was clean and hygienic. All the care was taken by the boat staff.

  • Stayed April 2012, travelled as a couple
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Helpful?
Thank Sumit214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navi Mumbai , Maharashtra, India
1 review
Reviewed 2 March 2012

Not seen the heaven, but i feel it would be same as House Boat, every couple should take the experience of House Boat once in a life time.

Excellent.Excellent.Excellent.Excellent.Excellent.Excellent.

Room Tip: Book a large House Boat, with floors
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank KomuPrakashKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake View House Boats

Property: Lake View House Boats
Address: Near Govt Boat Jetty | Kumarakom, Kumarakom 686566, India
Phone Number:
Region: India > Kerala > Kottayam District > Kumarakom
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 27 Speciality Lodging in Kumarakom
Price range (per night): ₹ 8,727 - ₹ 15,449
Number of rooms: 7
Official Description (provided by the hotel):
Lake View Houseboat, pioneers in Kerala Backwater cruise, starts its operation During 2002. We have 6 houseboats with a total of 12 rooms for renting. We are located at Kumarakom Govt Boat Jetty, Kumarakom Kerala. ... more   less 
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Also Known As:
Lake View House Boats Kumarakom, Kerala

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