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All reviews vembanad lake boat ride excellent stay excellent resort excellent hospitality maintained property activities kerala boating ambience beauty mosquitoes
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Reviewed 12 December 2020 via mobile

They have a good number of activities within premise - a few of them are yet to be up after the lockdown. Rowing in a country boat (within property) was my personal favourite.

Staff are super helpful with recommendations and leads to good service providers in the locality.

Room Tip: ground floor, fish farm facing rooms!

Date of stay: December 2020
Trip type: Travelled with family
Thank shruthitreasaj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 September 2020 via mobile

The government had just allowed all hotels and resorts to open after the Corona lockdown. So we decided to take a break here.
The cottage with separate balconies makes it feel comfortable since we don't have to mingle with other guests. The property is so big that you can really stay away from other guests while you quietly watch the sunset on the banks of a really beautiful lake.
The edge of the property is a massive lake and it is super beautiful to sit there any time for the day.
Upon arrival, all our bags with sprayed with sanitizer, thermal checkup done etc. as per govt rules.
All the staff had face mask on at all times. I even did a surprise check when the cleaning staff was cleaning our room for the day. They all were wearing masks and gloves. Phew!
We found this place to be perfectly secluded and enough space away from other guests to enjoy a quiet weekend. The individual balconies make all the difference.
But then one can't ask for everything. It's a tough time and the resort was doing their best to make us comfortable with the current limitations.

Date of stay: June 2020
Trip type: Travelled with friends
Thank raoak07
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 March 2020

The reception area and grounds of this hotel are breathtaking. They also have a boat at reception which you can take out for a row, and they offer a sunset cruise which is a lovely touch.

The one thing which let the hotel down for us was the room, which was mediocre and dated.

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
1  Thank Laura G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 10 March 2020 via mobile

A very luxurious resort there was no need to leave everything was here. The lake swimming pool and massage. We spent 2 nights in total luxury. We were upgraded to premiere rooms. The staff were attentive and nothing was to much trouble.

Date of stay: March 2020
2  Thank Dreamtides
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 February 2020

Booked a standard family room for 2 nights and was disappointed to find a number of non working electrical appliances, no hot water, dirty chair covers, a view of a stagnant canal and for some reason an absence of enough towels for each person. Housekeeping did rectify the towels and there was an attempt made to fix items. We were subsequently moved to Rm202 which was superb, everything worked and we had a lovely view across the gardens. We first visited Lakesong in 2008 and various members of our family have stayed here and celebrated special birthdays here. Which is why it was so disappointing to see the state of the rooms and the general dilapidation of various public areas. The small swimming pool was closed, water drained and building materials left on site. The large swimming pool was in a poor condition, a number of tiles had come off the walls, my partner managed to cut his foot on an area where the tiling had come off in big sections. At other hotels we have stayed in and around this area, pool staff have provided children with inflatable rings etc but here I was told to make my way back to reception, a good 6 min walk in very hot sun to speak to a manager. We were lent an inflatable ring from the shop and the manager actually appeared at checking out to make sure we had returned the ring. I had very good memories of previous visits to the restaurant, but was disappointed by the tired looking table cloths, decor and a buffet which seemed to be missing some key Keralan dishes. Great to see appam freshly made though foreign guests would not know this was a speciality of the local area. The staff on the resort were very helpful, in the restaurant the waiting staff were attentive and polite and we appreciate the help they gave us regarding food for our children who are from a western background and struggle with spiced food. The children loved fishing and my little girl hooked a black pearl fish. We loved the complimentary evening boat ride and the gardens were amazing. We spotted lots of birds including an owl. We wondered if the hotel was specialising more in corporate packages- there was a group of men playing cricket in the grounds one of the afternoons we were there and certainly enjoying themselves. We were the only family with children staying on site and we also used the games room - chess, table tennis and carrom, plus there was a really good children’s play area. Really think the accommodation and public areas are in dire need of investment. Stayed in a 3 star hotel up in Vargamon and the standard accommodation was so much superior to that provided by Lakesong which was unexpected given Lakesong’s reputation. The staff were polite, helpful and kind, but I left feeling they need a hotel they can be proud of, rather than having to keep apologising to guests.

Room tip: You may have to pay extra but the lake view rooms are the better accommodation.
Date of stay: February 2020
    • Sleep Quality
    • Service
Thank Srindigirl
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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