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Reviewed 29 June 2022

We were at coconut lagoon for a short break from the hectic city routine and it was the most wholesome weekend that we have ever had. Right from the warm welcome to the smallest details (like the lanterns in the bar made from the repurposed laundry sheets and bills) every aspect of our stay was perfect.

Our villa had an enchanting view of the lake vembanad from the front and a patio in the back that opened upto to paddy fields. The property was very well spread out with backwaters snaking through the land. The food was locally inspired and healthy. The bakery was all made from wheat and fresh fruits from the resort’s gardens were a regular addition to the breakfast. The culinary and restaurant team was very amiable and forth coming and even set up a private candle lit dinner for us in our villa. Of all the things that made our stay unforgettable, what stands out is the genuineness and warmth of the team at coconut lagoon.

Date of stay: May 2022
Thank Storiesfromtheroad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 June 2022 via mobile

Great:
1. Scenic property
2. Good food, esp Buffet
3. Musical welcome
4. Jetty ride for reaching the resort
5. Butterfly garden
6. Evening Cultural performance
7. Authentic looking Kerala architecture

Not so great:
1. Resort is only accessible via jetty ride - not a big problem though

2. Travel desk - tend to take advantage of inaccessible location of the hotel. Ask for invoice for any travel booking that you do via travel desk. They tend to avoid taxes on the quote but would include it in their quotation.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank WellITravelSometimes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
From the, General Manager at Coconut Lagoon, CGH Earth, responded to this reviewResponded 9 July 2022

Dear Guest,

Greetings from "Coconut Lagoon, Kumarakom"

Thank You so much for your valuable feedback and for sharing your experience of staying with us. We are extremely delighted to hear that you had a wonderful time with us.

Our team offers their gratitude to the kind words you have shared in your feedback as it encourages them to continue their efforts to make every guest feel home.

Looking forward to welcome you back to our Resort.

Thanks & Regards,

Samboo G
General Manager
9846153842

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2022 via mobile

I am short of words to praise this place, beauty and the staff of Coconut Lagoon, Kumarakom.

Read on for details -

1.The property is extremely scenic, very well maintained and for sure a five star one.

2.Heritage Mansion is a duplex room with one sofa cum bed downstairs and one bed upstairs. The mansion has complete wooden interiors and very comfortable wooden stairs inside the room.

3.The room facing the beautiful Vembanad lake are more beautiful over the others.

4.The water bottles are provided, basic toiletries, footwear, umbrella etc in room.

5.Outside the heritage mansion, there is a beautiful sitting with two cane chairs and table.

6.Room service is excellent, no matter what you ask, within few minutes it's delivered.

7.Staff is extremely polite, soft spoken and well mannered. They go extra mile for each and everyone. I haven't come across such wonderful people in the longest time. Hats off to the management for training staff and also for keeping them so happy that it can be seen in their service.

8.The breakfast spread is decent with 2-3 local dishes, idli, vada, live counter of dosa, uttapam, omlette and limited deserts.

9.Ala carte is very reasonably priced and so os the dinner buffet.

10.Welcome to resort is unique as we loved arriving in a boat and the music played by team for welcoming us. Coconut water was served to welcome us. The boat was ready at the jetty point to pick us up.

11.The tea time is interesting as there is a lady who comes on boat and served tea- snacks. The concept is very different and unique experience in itself. They let you enjoy few rounds of munching if you wish to eat more and it's free pr cost.

12.Pool is very nice, huge with a jacuzzi kind of thing also. They provide tubes and all for kids.

13.Sunset cruise is nice experience and so is bird watching.

Can be improved things-

1.Veg food options on menu are very less and even the preparation needs some kind of improvement. In case of Ala carte few more dishes need to added and also taste aspect needs to be worked upon.

2.Heritage mansion is beautiful however the lights in the room are very less. There is no light in cupboard and in evening it gets difficult to fund stuff with such dim light.

Overall it was an excellent stay and we would highly recommend this place to everyone. We are looking forward to stay at other properties of CGH soon.

Room tip: Heritage Mansion is beautiful and can be considered over the other room options
Date of stay: June 2022
Trip type: Travelled with family
1  Thank 1711aanchalk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
From the, General Manager at Coconut Lagoon, CGH Earth, responded to this reviewResponded 9 July 2022

Dear Guest,

Greetings from "Coconut Lagoon, Kumarakom"

Thank You so much for your valuable comments about your experience with us. Looking forward to welcome you back to our Resort.

Thanks & Regards,

Samboo G
General Manager
9846153842

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2022 via mobile

I took my aged mother and son for a peaceful break to this resort. The staff particularly, Thomas was amazing and helpful. My mother was assisted everywhere and the staff were attentive and patient. Vishnu who showed us birds and butterfly was extremely knowledgeable and courteous. My stay at the Mansion was amazing and unforgettable. I hope to visit this resort again soon.

Date of stay: June 2022
Trip type: Travelled with family
Thank ArunaSub
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
From the, General Manager at Coconut Lagoon, CGH Earth, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from "Coconut Lagoon, Kumarakom"

Thank You so much for your valuable comments about your experience with us. Looking forward to welcome you back to our Resort.

Thanks & Regards,

Samboo G
General Manager
9846153842

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2022 via mobile

One of the most Fantastic Conceptual Five Star Property in Kumarakom.. from the Check in to each and every part of the Resort is completely mesmerising.. u will not feel like going out of the resort and spend the entire here.. the Lagoon in the resort offers a fantastic scenic view from each and every corner of the Resort.. The Food is excellent and the staff is very hospitable.. Special Thanks to Mr Akshay and Mr Jibin for catering to the needs of every guest here.. took an extra step to see what my child likes.. overall the entire experience was amazing..

Date of stay: June 2022
Trip type: Travelled with family
1  Thank Divanshu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
From the, General Manager at Coconut Lagoon, CGH Earth, responded to this reviewResponded 21 June 2022

Dear Guest,

Greetings from "Coconut Lagoon, Kumarakom"

Thank You so much for your valuable comments about your experience with us. Looking forward to welcome you back to our Resort.

Thanks & Regards,

Samboo G
General Manager
9846153842

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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