Having become big CGH Earth fans after stays in Tamil Nadu and Spice Village we were really looking forward to Coconut Lagoon. The village is charming and you drive to a boat landing in the backwaters where you board the "Darter" which motors up the backwater to the entrance of the property. Drums beat as the launch pulls up to reception. Check in is efficient and thorough. We had booked a heritage mansion room. The room setup is a bit awkward particularly for the elderly. The bathroom which is a fabulous outdoor one is located on the ground floor with the entry/closet area and stairs lead up to a sleeping loft. Our first room had a Queen size bed that was high off the ground (they give you a wooden box to climb into bed) which was charming but impractical and the air conditioning didn't work. Engineers tried to fix it but it didn't work. Finally I insisted that they move us to a different room where the AC worked and one that had twin beds pushed together. They moved us into the room literally next door - the AC worked perfectly and the beds were two giant twins pushed together at normal height (no box climbing). Things were looking up. The hotel also has other rooms that are not split level which I would recommend for older people. The stairs in our room were quite steep and it made getting up to go to the bathroom in the middle of the night a challenge - leave a light on downstairs so you don't fall. Wifi here only works in the reception area and the bird library building by the pool. Tip - if you want to use wifi by the pool grab the two lounge chairs that are right at the entry to the pool area by the library building. It works only there. They should try and put more receivers around. The breakfast is very good with lots of fresh juice made on order. Lunch by the pool - club sandwich was very good with a nice cold Kingfisher beer. Dinner at the special seafood restaurant was wonderful, if a bit expensive. The fish was fresh and superbly prepared. The pool is very nice but lounge chairs need replacing (many broken) and cushions need replacing (dirty and broken straps so cushions slide off of the chair - annoying). This is a general theme for the property. It looks like it needs some freshening up. The grounds are lovely - loads of birds and those wonderful Veechor cows mowing the lawn munching around. The keepers bring them out every morning and tie them up in different areas every day. The shop is large with good choices. One pet peeve - management needs to have a serious talk with staff who work the grounds. Every day we sat by the pool and while we are trying to relax one guy comes around with a loud weed whacker right behind our chair area! The ladies who pull up the grass around the pool walkway gather in groups of 4 and chatter away at loud volume - and they always seem to work around the area you sit in. Are they drawn to guests? Someone needs to talk to them about working in silence and remind them that guests are there to relax and enjoy the peaceful surroundings. Overall we enjoyed our stay very much and would return if we come back to the backwaters.
- Official Description (provided by the hotel):
- Coconut Lagoon is CGH Earth group's 'celebration of Kerala' on the Vembanad Lake, Kumarakom. Built on a coconut grove with water channels in between, this is truly a unique experience for the guests. As a responsible tourism venture, this eco resort brings alive the culture of the place as well as take good measures to protect the environment through its many recycling and protection processes. ... more less
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- Also Known As:
- Coconut Lagoon Hotel Kumarakom
- Coconut Lagoon Kumarakom, Kerala