We were on a trip to see Danxia and stayed here. The rooms are good with large balconies and all facilities worked well.. The public areas are decorated in a European baroque style, which is mildly interesting at first.
The catering is awful. We didn't have a car so we took the buffet dinner in the hotel. We were told that it started at 6pm, so we got there about 6:20. By that time over half of the buffet dishes were finished and they were never replenished, except by putting out another pan of broccoli - three of those by the end. A staff member came up and told us at about 6:30 that we should grab anything that was left, so we did. By that time it was all cold as the heaters under the pans were not in action. Beer was 32rmb for a small can of Tsing Tao. That is outrageous.
Breakfast is standard Chinese apart from one pan of cold fried eggs. It has clearly gone a long way downhill since the previous review.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA and Agoda so you can book your Biguiyuan Phoenix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.