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“Great hotel for a relaxing stay”

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Finikas Hotel Naxos
Ranked #1 of 1 Hotels in Pyrgaki
Certificate of Excellence
Reviewed 23 August 2016

I stayed for 5 nights in August with two young teens. I would definitely recommend this hotel, though travelers need to know what to expect. You are about 30 minutes from the main town via taxi (about 50 min. via bus, which conveniently stops right in front) so if you're looking for a city environment or a lot to do in walking distance, this is not the place for you. The beach in front of the hotel, while pretty, isn't that great for swimming, but there are fantastic swimming beaches a short distance away (or about a 15-20 minute walk). Beach tip - we loved the beach at the end of the dirt road where they rent umbrellas; fabulous big sandy beach great for swimming. The hotel was filled with families with kids enjoying the pool when we were there, which was great for us, but if you want a quiet adult place, I would look elsewhere. That said, the location was absolutely lovely and there are 3 good restaurants right there (including the hotel's restaurant, which is pricey). The rooms were spotless but are not that big - upgrade if you want more space. We found the staff to be great, going out of their way at every turn to help out. If you rent a car (which you really do need if you intend to do any exploring), definitely have it delivered to the hotel (which they will happily do) so you avoid the extra taxi ride into town. Also know that you are expected to be there when they deliver the car, even if it's at 10:30 in the evening the night before your rental actually starts (seems obvious but we weren't really planning on it). If you're looking for a somewhat remote, quiet (except for families) place, I would highly recommend the Finikas.

Room Tip: 2nd floor is best if you want an ocean view
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  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank JLO9600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleni P, Γενικός Διευθυντής at Finikas Hotel Naxos, responded to this reviewResponded 3 September 2016

We are absolutely delighted to read that you have enjoyed your stay at Finikas Hotel and Pyrgaki. It is also pleasing to know that you found our restaurants, activities and service rendered to be up to your standards.
We are very lucky to be located in an unspoiled area of Naxos, far away from the city environment, with plenty of beautiful beaches at a walking distance from us.
We look forward to welcoming you back with us soon for another happy holiday.

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14 - 18 of 342 reviews

Reviewed 20 August 2016 via mobile

I don't think we have been made to feel more welcome at any hotel, ever. The staff at Finikas work tirelessly to make sure that your holiday is as relaxing as it can possibly be, thanks to Sandy especially.

On the subject of relaxation, this is what we came to Naxos and Finikas for, peace and quiet. The fact that the hotel has superb accommodation, air con (essential in 37 degrees heat), a great pool and a one minute walk over to the azure, transparent sea is a massive bonus.

The area 'Pyrgaki' is not a hub of activity, it is an area of tranquility.

If you are looking for nightlife then maybe Naxos Town / Chora would be more to another's liking but we were happy to drive in with our kids (25 minutes away) a couple of times to eat at great restaurants such as Meze by the Harbour.

Regarding the area, the best Taverna in the area is called Trapezaki (about a 300 metre walk) a review will be posted separately sufficed to say, no menu, broken English, fresh local food everyday which may or may not be available based on what is caught that morning etc. a daft thing to say but the tomatoes have to be eaten to be believed either in the Greek salad or stuffed with rice and roasted - simple and incredibly delicious.

Going back to Finikas, the rooms are cleaned daily, the breakfast is varied and our kids munched their way through three breakfasts most morning and developed a love of fruit which is no bad thing. Thanks Vicky for your incredibly attentive and cheerful service!

All in all, this is a review that we considered not writing to try and keep this little treasure a secret but that would not be fair for the owners or the staff, all I hope is that there is an apartment available for us next summer as Naxos is a great place to base yourself to visit the Small Cyclades Islands as well as Santorini.

Just make sure you remember your snorkeling equipment and sun cream then you will delight in the natural beauty of the surrounding bays.

Stayed: August 2016, travelled with family
Thank Wiley_Coyotee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleni P, Γενικός Διευθυντής at Finikas Hotel Naxos, responded to this reviewResponded 3 September 2016

Dear Wiley_Coyotee,

Thank you so very much for taking the time to share your review.
It was a pleasure to have you staying with us and we are pleased to learn you had such a lovely time. Thank you also for your compliments towards some members of our Front Office and F&B team, whom I have shared your feedback with. It is important to have guests like you that make want to reach an even higher level.

There will always be a room for you!

We look forward to welcome you back in the near future!

Best regards from Naxos

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Reviewed 18 August 2016

We stayed for 5 nights and had a standard room (205) and a standard suite (204). Both had excellent balconies with a pool and sea view. (Standard suite seemed a little small for an adult and 2 teens - probably perfect for a couple and small child). Otherwise, except for hard mattresses and somewhat inconsistent toiletry and towel restocking, the rooms were fine, extremely quiet and absolutely spotless.
The staff were friendly and helpful (in a calm, laid back beach town sort of way)

We stayed during their high season and hotel packed to the gills, primarily with French and Italian families. So a great family hotel with the pool and lots of room to roam around. We loved the isolation and rest for the first two days of hanging around the pool and walking to the beach as it was the mid point in our travels and we needed some down time. As other reviews have indicated, you can access the ocean from the sandy beach (with rocks in the water) just in front of the pool but easy 10 minute walk to lovely sandy beaches in either direction. If you go a little further on the left as you leave the hotel you can rent sun lounges and umbrellas for a nominal fee which was helpful as it was so hot (even with the wind)

We ate at the hotel, the taverna on the beach to the left as you leave the hotel and at Noto Taverna to the immediate right of the hotel. The food at the hotel was excellent - the chef is very talented - it was just a little expensive for every day. Noto and the other taverna were just fine - not as cheap as I expected but it is high season in a somewhat isolated location. And at all three places it was a real treat to basically be eating on the beach.

We rented a car for the other few days and drove into Naxos Town and elsewhere on the island. As others have said, the hotel made the reservation and had the car dropped off/picked up at the hotel which was very handy and saved us a lot of time. It's a big island with a lot to do and see and I wished that we had stayed for a full week at the Finikas. It was handy to have the car even if driving to a nearby restaurant.

The only real problem we had was getting to an early flight (715am) to Athens - the hotel had made a taxi reservation the day before for a 6am pick up but the guy never showed up. And there was no way to reach anyone at the hotel for help as the front desk was closed. (we could have called a taxi ourselves but by the time it was obvious that no one was coming, there wouldnt have been time for them to get from Naxos town) We harassed the poor gardener (who didnt speak English) for 30 minutes until he managed to rouse one of the hotel owners and she zipped us to the airport in time to make our flight. (Thank you Elena!) It turned out ok but very stressful as I had a flight home the next morning. This was of course not the hotel's fault - But I would recommend that the hotel post a number to call in case of emergencies at night or in the am. I didn't see one in the room, on the door of the reception or in any of our paper work.

Other than the last minute stress, we had a very nice, restful time and would certainly go back again.

Room Tip: I would get the largest room you can afford.
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  • Stayed: August 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank attytrav.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleni P, Γενικός Διευθυντής at Finikas Hotel Naxos, responded to this reviewResponded 3 September 2016

Dear Attytrav,

We are absolutely delighted to read that you have enjoyed your stay at Finikas Hotel. It is also pleasing to know that you found our restaurant and service rendered to be up to your standards.

Thanks about sharing all your positive evaluations about Pyrgaki and Alyko area. We are lucky to be surrounded by such unspoiled and clean beaches so that our guests have multiple walking distance options.

You are honoring us with your comments, we will do our best in order to offer you an even better experience when we will have you again as our guest.

I would like to personally send you a big hug and the best wishes for a lovely winter back at home!

Warm Regards,
Eleni

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Reviewed 10 August 2016 via mobile

First time in my life I received mussels when ordered pasta a la vongole !
The problem was not the mistake itself but the attitude ! Neither the chief or the manager came to see us.
They have offered the diner but the only thing I wanted was having my vongole...it was not written seafood pasta on the menu but pasta a la vongole. And I got pasta with mussels.....

Stayed: August 2016, travelled as a couple
3  Thank valérie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleni P, Γενικός Διευθυντής at Finikas Hotel Naxos, responded to this reviewResponded 23 August 2016

Dear Valerie d,

Thank you for choosing Finikas Hotel in Naxos for your holiday.

As we get our seafood and fresh fish delivered every day from local fishermen, "pasta a la vongole" in our restaurant is not only served with the original recipe of clams but with the catch of the day we have available and this is why our chef prepared the same recipe with mussels instead. We should have informed you prior to your order and this is why we offered the dish complimentary.
We hope the above incident was an unfortunate moment of minor importance and that you had a relaxing and enjoyable stay at Finikas Hotel.

We would be more that happy, if you could visit us, in the future and re evaluate the services and premises.

Fainthfully yours,
Eleni P.

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Reviewed 10 August 2016 via mobile

Most of the rooms do NOT have sea view and often the booked room is not available.

I had 5 pages of email-exchange and 2 long phone calls with them to find exactly the room we wanted with perfect sea view. What we got you can see on the picture! Very disappointing and the manager "couldn't do anything". It was not a question of price or discount. I just wanted the room we booked 3 month before.

Stayed: August 2016, travelled as a couple
1  Thank Rorosui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eleni P, Γενικός Διευθυντής at Finikas Hotel Naxos, responded to this reviewResponded 23 August 2016

Dear Rorosui,

Thank you for your preference in Finikas Hotel for your summer holidays.

In reply to your review we would like to state that all of our rooms and suites have sea view as the hotel is located only a few meters away from a private beach with no other building clouding the views to the Aegean Sea.

Our staff tried our best to satisfy your request on the spot and changed your room with the one preferred.

The architecture of the building, as you can see in our official website photo's, with all rooms build around the pool and with all balconies facing the sea, is one of the hotels most significant features. All our rooms have sea view from at least one side.
The beautiful and tranquil natural environment is the ideal setting for relaxed holidays on the beach.

As you had the chance to experience, you have some of the most beautiful beaches at a walking distance from the hotel.

Please know that our main priority is to be able to offer a very-well maintained and comfortable atmosphere in our charming hotel. We hope, that we can convince you to alter your perspective, with another visit to our property and give us the chance to turn your experience around and become a part of the Finikas family, as most of our guests feel.

It would be our pleasure to welcome you back to our property.

Eleni P.
General Manager

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Additional Information about Finikas Hotel Naxos

Address: Alyko Beach, Naxos, Pyrgaki 843 02, Greece
Phone Number:
Region: Greece > South Aegean > Cyclades > Naxos > Pyrgaki
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Pyrgaki
Price Range: ₹ 6,428 - ₹ 24,425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Finikas Hotel Naxos 4*
Number of rooms: 27
Official Description (provided by the hotel):
Literally steps away from the sandy beach of Pyrgaki, Finikas offers spacious, exclusive, sea-view & well-appointed rooms and a fantastic pool, set amidst a 4,000-m² garden, within distance from the center of Naxos which offers exclusivity and seclusion. It is located a few-minutes' walk from Alyko and Pyrgaki beaches and close to the white sand dunes. All air-conditioned en suite rooms of Hotel Finikas are equipped with free Internet Access, Satellite TV, Mini Bar, Air Conditioning, in room safe, 24h room service and reception, wake up service, bathroom amenities and hairdryer. For those looking to unwind, there is a jacuzzi and a sauna on site. The hotel also has a well-equipped fitness room. Naxos town is 17 km away, offering shops, nightlife and great dining options. ... more   less 
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