This is a family run place so customer service is very important and it shows. They have great Italian ice cream (plenty of different flavours) and they have their own desserts which are all pretty good. They have an indoor smoking area (upstairs) and a non-smoking one downstairs - the only drawback is you have to walk through the smoking area. During the warmer months, they have outdoor seating in the square, which can be a bit noisy, but comes with a decent view of the historical centre, especially the church tower. I would wholeheartedly recommend this place for a coffee, desert or a snack whenever you are in the neighbourhood. I would say it is THE best coffee shop in town.