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“Passable Pizza destroyed by Terrible Service, Rude Owner and Forgettable Surroundings”

Gelateria Desideria
Ranked #3 of 8 Dessert in Nardo
Certificate of Excellence
Restaurant details
Reviewed 27 August 2017

(This review refers to the pizzeria above the Gelateria Desideria and not the gelateria below, where I've enjoyed excellent gelato for years.)
Our friend had heard good things about this place, Sopra la Desideria, and so we decided NOT to go to our first choice for pizza, right around the corner... big mistake. We asked to be seated on the terrace at the front, but not having made reservations we were seated inside. Not their fault, it's August, I get it. The floor-to-ceiling windows on both sides of the room, which would have offered a beautiful panoramic view of Santa Caterina were completely covered by white curtains, and it was similar to eating inside a shoebox. I asked the kind waitress why they were closed, and if it was possible to open them. She said there were closed because of the sun, but there not being much sunlight at 10:00 pm I insisted. She said she would ask the owner, who came by and told us that the room becomes too dark when the shades were raised. Hmmm.... dude, just say they're broken or you don't want to open them or whatever, but don't embarrass yourself with inane answers. We finally ordered and so began our long wait... after an hour, as we watched all the other people who had come in after us being served, we repeatedly solicited our meals and received other insensible excuses. Dude, just say you forgot them or misplaced our orders, or admit that you're punishing me for being claustrophobic... honesty goes a long way towards forgiveness. Our pizzas finally arrived, and they looked quite good. I immediately asked the waiter for some spicy oil for my pizza, and was ignored. I ended up asking 2 other waiters for hot oil as my pizza got cold, and was finally given some regular olive oil instead. This capped an altogether forgettable experience, punctuated by the superior look of the owner who did nothing to alleviate our woes. Of course I won't be returning again, but if I can save even one other english-speaking patron from a similar experience I will consider myself satisfied.

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2 - 6 of 186 reviews

Reviewed 29 September 2016

We asked a local shopkeeper where he would eat and we went here. what a wonderful delicious surprise. We chose from a number of seafood choices and enjoyed our meal with local wine. followed by espresso and parfait

Thank godschild67
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Reviewed 4 November 2015

Great service, great coffee and good prices. A great place to stop off during a walk along the sea front promenade

Thank JohnHRugby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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