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1,680
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All reviews the club lounge coast bar club staff palm grove kids club pool suite one bedroom suite koh samui large hotel swim up bar bit dated hotel grounds family holiday happy hour plenty of sunbeds sun loungers restaurants and bars
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Reviewed 6 April 2018

This is the first time we have ever reviewed Hotel!! We just feel like we have to leave some feedback for this wonderful hotel. Brilliant staff - so attentive to everything and helpful once again thank you BOW to help us during a Breakfast and everyone in hotel was so helpful. The room was enough for stay 2 persons.
Location.
The location of the hotel was perfect - just a 15 minute walk to Night street Food and Central Mall.
Restaurant.
Are prices at the restaurants were good (no more expensive than eating out) and the happy hours in the late afternoon and then in the evening were a great bonus.
Can't wait to go back. Thank you CENTARA TEAM

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Amed L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 7 April 2018

Dear Amed L,

Thank you for leaving us a wonderful review and for sharing your thoughts here on Trip Advisor.
We’re glad to know that you had an amazing stay overall!
Your additional feedback on our staff are much appreciated too…It's very kind of you to take note of their names and share them in your review.
Again--It was an absolute pleasure having you here as our guest and we can't wait to welcome you back soon!

Best Regards,
Joe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

This is a nice big veachfront property with a private beach, swimming pools, Jacuzzi pool n bar n restaurant. We stayed at the deluxe pool room. It was a little crowded as there was some company's conference there. They have happy hours at multiple places. The room was nice n big. Good breakfast. We had some problem with the room air conditioner, but mayne that was because of the humid weather. The hotel staff was nice to change n upgrade our room. It is close to ark bar n central mall.

Stayed: March 2018, travelled as a couple
Thank rdx281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 7 April 2018

Dear rdx281,

Thank you for your great review.
We're pleased to know that you enjoyed your Centara experience!
It was really a pleasure having you here as our guest and we're looking forward to the opportunity of welcoming you back!


Best Regards,

Joe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

A good hotel with perfect location on Chaweng Beach, for couples, families and friends. Good food, expensive drinks and fantastic staff. Rooms could need some refurbishing, so could Chaweng Main Street

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Erik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 7 April 2018

Dear Erik R,

Thank you for sharing your review.
We’re delighted to know that you had a wonderful stay overall!
Thanks also for the positive feedback on our staff...they are all marvelous indeed.
It's been a pleasure having you here as our guest and we would love to see you again!

Best Regards,

Joe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

Our second time at Centara Grand Beach resort was again fantastic! Location is perfect, beach and pool are lovely, the room was good but could be better if modernised and refurbished. But the real highlight at centara is the club! Although the place itself could be a little bit more upmarket, the service of Mr Banana and his staff made it just perfect! Everybody is so lovely and caring, such a personal service, incredible! Special thanks to mr Banana and the always smiling Sriploy! Hope to see all of them Alain next year!

Stayed: March 2018, travelled as a couple
Thank Lukd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 3 April 2018

Dear Lukd,
Thank you for sharing your wonderful review and for choosing to stay with us again!
We're pleased to know that you had such an enjoyable stay overall.
We would also like to thank you for commending the service efforts of our Club Team especially on our Mr.Banana..he is truly a gem to the Centara brand!
It's been an absolute pleasure having you here as our guests and we would really be glad to welcome you again next year.

Best regards,
Joe

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Reviewed 31 March 2018 via mobile

Lovely hotel!
Beautiful private garden bungalows, 3 pool areas and good restaurant with variety of options

Staff speak English well and are very helpful
Far trip from the airport but you get to see all the city life and variety of shops !

Stayed: March 2018, travelled as a couple
Thank chloec1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this reviewResponded 1 April 2018

Dear chloe c,

Thank you for taking time to share your experience with us!
We’re pleased to know that you had an enjoyable stay overall.
Our location is indeed spot on and we’re glad that you enjoyed the ever-present buzz of Chaweng Road!
It’s been a pleasure having you here and we do hope to welcome you again soon.

Regards,
Joe

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