First night here and unfortunately we have booked and paid for 6 nights through Agoda otherwise we would be out of here.
Reception staff very off hand and rude. Yes they have safe deposit boxes as advertised but you have to pay 20BHT to use them. No problem but on asking for change for them I was told to go to the 7/11 down the road.
On getting to the room there were no towels or soap, 2 of the 3 ceiling lights needed replacing and the wrapped drinking glasses had already been overrun by ants and other insects and mould. Getting all of the above fixed took 3 visits to reception and about 1 hour to fix.
Internet available in all rooms is advertised. Forget it, it is not.
On trying to book breakfast for tomorrow morning the night receptionist did not have a clue how to handle this and had to ring the manager for instructions.
The room has a musty smell and looks nothing like the photos.
If you need to recharge any of your electronics the only power points in the room are for the TV and fridge, minor point but not good enough when paying extortionate Christmas/New Year rates.
We have been travelling through SE Asia for 11 months now and this would be the worst hotel we have stayed in.
All in all I would not recommend this place and suggest you look elsewhere. I tried to give a 0 rating but it was not accepted.
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- Also Known As:
- The Loft Samui Hotel Koh Samui
- The Loft Samui Ko Samui/Chaweng