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Review of On The Rocks

On The Rocks
Cuisines: Indian
More restaurant details
Restaurant details
Good for: Local cuisine, Special Occasion Dining, Romantic, Business meetings
Dining options: Breakfast, After-hours, Lunch, Dinner, Delivery, Reservations
Reviewed 7 December 2016 via mobile

Amazing views from this contemporary restaurant in beautiful Bloubergstrand. A great selection of food and wine. Calamari and fillet steak a real treat. Well worth a visit but suggest booking if you want to eat when the sun is going down. Beautiful outside terrace for daytime dining too.

1  Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnTheRocks12, Manager at On The Rocks, responded to this reviewResponded 20 December 2016

Dear Samantha M,

Thank you for sharing your experience about you recent visit at On the Rocks.

We truly appreciate your positive comments about our food and ambience! It is always a great motivator to all the staff to know we are still on the right track, especially if we receive a 5 star rating.

Hope to see you again soon!

Kind regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (522)
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121 - 125 of 522 reviews

Reviewed 30 November 2016 via mobile

We walked here from our guesthouse and though it was full they managed to squeeze us in. Meal was excellent, wine good. The spun sugar on the creme brûlée was impressive. Setting is beautiful. Flower displays were wonderful. They even had hydrangeas in the wash hand basins. Original if surprising! Would go back again even if the wrought iron chairs were a design faux pas.

2  Thank StezzaWazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnTheRocks12, Manager at On The Rocks, responded to this reviewResponded 5 December 2016

Dear StezzaWazza,

Thank you for writing about your experience at On The Rocks.

We value all our patrons' opinions and it was such a pleasure reading about yours, we will surely share your comments with our team. We are happy to learn that you enjoyed your meal, especially appreciating our classic creme brulée!

We hope to welcome you back to On The Rocks on your next holiday!

Kind regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2016

This used to be our favorite restaurant...........USED TO BE!!! Alarms bells should have rung when I first emailed them for a booking for Friday 25th November, after I sent them 4 emails I got a confirmation. When we arrived, our name couldn't be found in their diary, then Oh yes here you are, now where is your table.......hunt, search, confusion.....We got a table and were presented with a menu by a waiter who we could not understand at all!!! The menu ............a sheet of white paper with a plastic lamination on a clip board????? Really, this is supposed to be a silver service restaurant. Noise levels where so high that we had to almost shout to hear each other. This was supposed to be a romantic date night at a restaurant with one of the most amazing sights in all the world. We walked out. Never again. Oh by the way, we were not contacted to ask why we had walked out. Do they care.....I don't think so, do I care yes, but they will have to move mountains to get me back.

    • Value
    • Service
1  Thank davidP651AU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnTheRocks12, Manager at On The Rocks, responded to this reviewResponded 5 December 2016

Dear davidP651AU,

Thank you for your feedback on your experience at On the Rocks. We would like to profusely apologize that we have you did not receive our normal standard of service, and I can assure you that this is not the standard of On The Rocks.

We value all reviews as this enables us to improve on our offerings and service and we have since your visit addressed the menu presentation.

We hope to continue the conversation privately to address the food complaints in your review but after your visit our computer system crashed and we lost all our data. Could you please send us with your e-mail address to marketing@seascapecollection.co.za.

Kind regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2016

This restaurant has every thing you want when you vistit Cape Town area, perfect food good pricing, beautiful view to Table Mountain, Robben Island and a stunning sun set and the ocean so close On the rocks;)). The staf is friendly overall excellent!!

Review collected in partnership with this restaurant
3  Thank Albertine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnTheRocks12, Manager at On The Rocks, responded to this reviewResponded 5 December 2016

Dear Albertine W,

Thank you for sharing your experience about you recent visit at On the Rocks.

We truly appreciate your positive comments about our service and food! It is always a great motivator to all the staff to know we are still on the right track, especially if we receive a 5 star rating.

Hope to see you again soon!

Kind regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2016 via mobile

On the Rocks will never see us again.
Ravioli starter. Hideous to the point of being inedible. And cold. The only warmth in the dish was from the warm plate it was served on.
Pork belly no better. Sauce had been slopped over the plate and running down the side. Crackling had been removed prior to cooking and MICROWAVED to look like pork scratchings. I tried to cut it and it bounced off my plate onto the floor.
Pork SO dry I had to take a sip of wine to be able to swallow it.
My husbands mushroom taglietelle was pasta covered with a GREY GRUEL. Looked hideous, but he said it tasted ok. A waiter came up to us and complimented us on the red wine choice. His favourite and offered to join us and partake of a glass!!!!!!
BYE BYE R800.00 FOR A LOUSY MEAL!!

2  Thank Maureen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OnTheRocks12, Manager at On The Rocks, responded to this reviewResponded 5 December 2016

Dear Maureen N,

Thank you for your feedback on your experience at On the Rocks. I want to profusely apologize that you did not receive our normal standard of service or food at On The Rocks.

We value all reviews as this enables us to improve on our offerings and service.

We hope to continue the conversation privately to address all of the raised issues that you experienced. Could you please send us with your e-mail address to marketing@seascapecollection.co.za.

Kind regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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