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Amber E
Neath, United Kingdom

Great family holiday

5.0 of 5 bubblesReviewed 2 Nov 2024
The park itself was well-maintained, with clean facilities and friendly staff. Our caravan was spacious and comfortable, with all the essentials provided, making it easy to settle in and feel at home. It was great for families, with plenty of activities to keep kids entertained, including an on-site pool and an arcade. The evening entertainment was fun, and the kids’ club had a range of activities that kept the little ones busy, overall had a great time and staff was very friendly.
Date of stay: November 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this review
Responded 4 Nov 2024
Thank you Amber for such a lovely review.
We're glad you had a great time with us and hope you'll be back for 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (1,425)
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    2 - 7 of 1,425 reviews
    Reviewed 3 November 2024

    Adam the security guard was Fab
    So friendly
    Lovely entertainment
    And bingo nights
    My mum has a caravan here will be back❤️xx

    Thank Bernie D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this reviewResponded 3 weeks ago

    Thank you so much for your lovely review, we'll be sure to pass this along to Adam - see you in 2025!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 November 2024

    Good holiday but don't pay for the WiFi as it doesn't work in caravan. Don't believe the food and drinks offers because they don't honour them. Apparently they are for a different parkdean site but are advertised everywhere including on the app.

    Date of stay: October 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Resort62835803684
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this reviewResponded 4 November 2024

    I'm sorry you did not enjoy your time on park with us. Out Wifi is very intermittent due to our remote location, but we do have a variety of other attractions on park and in the local area to enjoy

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 November 2024

    Caravan not cleaned thoroughly, shower didn’t work properly, toilet dirty and security for the park was poor, anyone could walk in as the campsite was along a road and it wasn’t fenced off high and there were small roads crossing the campsite.
    WiFi and phone signal useless.

    Date of stay: October 2024
    Trip type: Travelled with family
    Thank Lisa B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this reviewResponded 4 November 2024

    I'm sorry you did not enjoy your stay, I d o hope you were able to make the team aware at reception

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 November 2024

    Our holiday stay would have been much better if we were not at the opposite end of the site.If we wanted to take our 5 year old to the kids disco and for us stay for the entertainment we would of have to drive and thus no drinking.The lack of Wi-Fi was also a hinderance,not being able to phone anyone.

    Date of stay: October 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Jonathan d
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this reviewResponded 4 November 2024

    I'm sorry you were auto-placed in Dukes Meadow, you can request to be close to facilities for a small fee, Give us a call next time and we'd be happy to assist you

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 2 November 2024

    Fantastic place to stay with the kids. Lots to do and great service from all staff. Special mention to kyle in the sands bar very friendly and helpful great service. Lots to do nearby for all ages. Great beach on your doorstep and shops for anything you need

    Date of stay: October 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank random with M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Parkdean Resorts, General Manager at Parkdean Resorts Pendine Sands Holiday Park, responded to this reviewResponded 4 November 2024

    Thank you for your lovely review, so pleased to hear you had a great time with us. We do hope you'll be back to visit us in 2025

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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