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“Wonderful hotel!”

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Kempinski Hotel Adriatic Istria Croatia
Ranked #1 of 6 Hotels in Savudrija
Certificate of Excellence
Bern, Switzerland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderful hotel!”
Reviewed 23 July 2012

We stayed for 4 nights at Kempinski hotel in July. It was a great experience. Hotel is nice, rooms beautiful furnished and full of light, food is delicious and staff is attentive and friendly. Also great facilities in hotel. Big pool area and beach resort. I love the view from the hotel. You should visit this hotel if you are looking for some relaxing time and Peace.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MaryBern141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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583 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
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  • Any
English first
Prague, Czech Republic
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2012

I would like to thanks to all Kempinski staff for another great and relax stay in July. Return after one year for another one week of vacation. Excellent welcome by front desk, got upgrade of room to nice room with sea and pool view. Dont have to comment all elegant and comfortable equipment in room /unfortunetlly small non function details , TV in bath room, drawer and not proper functional safe/ but those minor details does not disturb me. Everyday fresh fruits and chocolate in room was very nice compensation. Of course most beatyful private beach make this hotel The Gem in Croatia. As well must mention great service of staff by beach (special thanks to Luis) all of them do their best. Compare to last year we missed barbecue on beach which was very nice in 2011 and will hope that next year will be back. The breakfast was great with wide offer of food, only will make sure that managers in breakfast restaurant will say good morning to quests, at least. The fitness is average compare to all other luxury areas in hotels. Hint: dont miss visit Rovinj, one hour by car, I think this is one of the best city in Croatia. The summary the Kempinski in Croatia is the best choice of vacation on Adriatic coast. Thanks again to all staff in hotel and hope see you soon. Regards Zdenek Lacman

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zdenek_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konstantin_Zeuke, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this review, 30 July 2012
Dear Mr Lacman,

First of all thank you very much for taking time to post your comment on TripAdvisor. We are happy to read that you have decided to come again to our hotel for a second holiday, after your first visit in 2011, which you described on TripAdvisor as “a perfect experience from A to Z”.

From our side it is always great to read positive comments and words of praise, but of course your constructive comments are even more attentively studied as the perspective of our guests is fundamental for the quality of our operations. In fact, all your comments have been sent to the respective departmental managers. Thank you also for your compliments to your staff members, which I had gladly shared with the whole team.

Nevertheless, we are glad to learn that you were most positively impressed by the welcome offered by our reception and that you enjoyed the Istrian region, the beautiful Adriatic coast and our charming and secluded private beach.

Regarding the minor technical problems you had in your room, I would like to inform you that our maintenance is solving them successfully. Since the Kempinski Hotel Adriatic has the most modern technologically equipped rooms in this part of Europe, with numerous high-end gadgets, unfortunately minor faults in such sensitive devices are always possible.

With regards to your remark about availability of assistance in the Fitness, I would like to inform you that we have taken appropriate measures for improvement and recently started with Personal Trainer program during summer season months. We have also changed some equipment in order to provide more variety of exercising.

We are happy to hear that you enjoyed the beach barbecue last summer. The reason why we don’t have it this year is that our fine Istrian restaurant Kanova, situated directly on the beach, this summer operates both for lunch and dinner, offering delicious local specialties. Further on, we have enriched the offer of the Beach bar with even more tasty snacks, ice-cream and refreshing drinks.

We thank you once again for posting your feedback and are looking forward to welcome you again in the future.

Sincerely yours,

Konstantin Zeuke
General Manager Kempinski Hotel Adriatic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 18 July 2012

This was our second stay at this hotel and it was as close to perfect as I could imagine, (bearing in mind we are a family of normal people) it is expensive but you do get what you pay for. stunning room full of gadgets, fantastic pool, huge breakfast buffet..
We never had an evening meal this time, as we went out but otherwise perfect.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uppsala, Sweden
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2012

This was a truly great hotel experience! Excellent location for those who seek calm and peaceful environment, beautiful surroundings and stunning views. The hotel itself was impeccable, very clean and nicely organized rooms, great food and a lovely pool area and beach... Freindly and attentive staff my our stay even more enjoyable! Thank you Kempinski Adriatic - we look forward to see you again in the future.

Room Tip: Junior suites facing the sea, has spectacular view and are nice size for a family with kids.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria_messo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udine, Italy
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 July 2012

Third time i came here, that means something. The hotel is very nice, huge rooms, with luxury accessories that include a bang&olufsen tv. It has a private beach, that's little, not far from the hotel (five minutes walking for me are too much...but i'm lazy), but with a good beach service.There's a swimmingpool, a spa, a golf course...it could be a real 5 star hotel with nothing to envy to the top hotels worldwide but...there is still something that is missing.
The pool service could be better, it is still based on the good will of the staff: some days you are fondled by the waiters with fruits amuse bouche, others you have to wait for a drink for one hour because they forgot your order.
The room service has sometthing to improve: the night service is made between 5 and 8 pm, when you are in the room preparing for dinner, and the housekeeper, if the room is occupied, do not come anymore; if you are not in the room the night service is made and you find, when you come back in your room (maybe later, before dining time, but with the sun still high in the sky), all the room prepared for the night including the curtains drowed.
There are two restaurants, but the guests are recommended to book to eat, and the menu is the same all during the holidays period: i think places like these could offer a better variety of food. Moreover the prices are high, and not always proportionated to the food quality.
In spite of these imperfections they are growing...maybe next year my holidays will be near perfection....

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matteo64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Konstantin_Zeuke, General Manager at Kempinski Hotel Adriatic Istria Croatia, responded to this review, 30 July 2012
Dear Mr Matteo,
thank you very much for posting your comments on TripAdvisor and thus helping us to monitor and enhance our services and standards even more efficiently, as all our efforts to improve our services and offer “from good to best” are directed towards our guests' satisfaction. I am glad to see that you have shown us your thrust for three times already and enjoyed you stay and the hotel. As already mentioned above, your feedback is very precious for us and we already informed the respective heads of the departments in which you have seen room for improvement. We will take appropriate measures in order to continuously improve the luxurious service Kempinski is known for worldwide.
We sincerely hope that next time you visit us you will be able to see in first person a growth in quality in all the departments and that that time your vacation will be a truly perfect one.
We thank you once again for posting your feedback and are looking forward to welcome you again in the future.
Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel Adriatic Istria Croatia

Property: Kempinski Hotel Adriatic Istria Croatia
Address: Alberi - Alberi 300 A, Savudrija 52475, Croatia
Phone Number:
Region: Croatia > Istria > Savudrija
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Savudrija
Price range (per night): ₹ 14,868 - ₹ 32,258
Hotel Class:5 star — Kempinski Hotel Adriatic Istria Croatia 5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Kempinski Hotel Adriatic Istria Croatia Savudrija

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