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“Good food but the service....”
Review of Hotel Alte Muehle

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Hotel Alte Muehle
Ranked #3 of 17 Hotels in Campo Tures
Certificate of Excellence
Reviewed 4 December 2016

We got 2 hours before the check in time to the hotel and we could already go to the room, so it was very good as we were tired from the road but we were showed that our room was in another building, which is in front of the main hotel. That was of course not specified in our booking.
At the second day while I was taking a shower and my partner was in the bedroom, he saw that a women opened and closed very fast our door.
We went to the reception but at the end the receptionist could not help us with an answer about what happened and who had access to our room key.
The breakfast and dinner are very good and with good variety but you cannot see how much cost the beverage, as the menu is just in the bar near where we have eaten.
The location is also good and pool ok.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank LiviaLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatrice W, Proprietario at Hotel Alte Muehle, responded to this reviewResponded 7 December 2016
Google Translation

Liebe Frau Livia.
Sie haben Ihr Zimmer bei Travador gebucht, und wenn Sie gut auf Ihre Bestätigung lesen, es steht ganz genau das Ihr Zimmer sich im Nebenhaus befindet. Zimmer Weizenkorn mit 3 Sterne.
Das Problem mit der Tür haben wir 2 Tage danach gelöst, und verstanden das der Chef war was etwas kontrollieren möchte und hat gedacht das Zimmer wäre frei. Deswegen ist Er dann gleich wieder weg, wenn er bemerkt hat das das Zimmer eben doch nicht frei war. Das ist der Grund deswegen an der Rezeption keine Erklärung war, da der Einzige was ein Schlüssel hat, außer die Zimmermädchen, ist der Chef und die Chefin.
Tut uns leid Sie erschreckt zu haben.
Wir haben im Speisesaal eine Weinkarte aber keine Getränkekarte mit Säfte und so weiter. Das ist bei uns in ein Hotel nicht üblich. Die Weinkarte haben Sie bekommen. Die Getränkekarte haben wir in der Bar. Nächste Mal einfach nur frage und Sie bekommen gerne eine.
Liebe Grüße
Beatrice Wolfsgruber

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3 - 7 of 369 reviews

Reviewed 12 January 2016

We have been in Hotel Alte Muehle in December 2012.
We appreciated our stay by the highest marks and highlighted as The Family Paradise.
Together with our sons, 16 & 18, we have chosen the December 2015 in Alte Muehle, Sand in Taufers, Ahrntal Valley „as beginning of our pre-Christmas fun“ and We were a little curious whether Beatrice, Sepp and their team maintain the high level set from our last stay…
I have to deeply disappoint all those, who expect negative news.
Hotel Alte Muehle is simply a true paradise and the oasis for our recovery.
These facts are supported by spacious and elegant rooms, beautiful and effective wellness and spa facilities & and quite, I mean very, exceptional culinary delicacies.
When, we add to all this plus very well maintained ski slopes, countless lifts & several levels of snowparks at nearby resorts Speikboden and Klausberg (even at a time of considerable lack of snow) and other sports possibilities, as illuminated small „ice hockey rink“, always available for our hockey competition, about 5 minutes from the hotel or Christmas market in the town and surroundings or for example „Advent walking path“, known as "Taufrer Advent" leading up to the third cascade of waterfalls on the „Riva di Tures“ (all highly recommended, wonderful!) and much more…
When we realize all of this, We simply must evaluate "our" Hotel Alte Muehle as the Family Paradise, again.
To confirm our words, we will use the fact that we were once again met our friends from Naples, Florida, who were in the Hotel Alte Muehle the twelfth time in a row :))

  • Stayed: December 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Michal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatrice W, Proprietario at Hotel Alte Muehle, responded to this reviewResponded 14 January 2016

Thank you so much. We hope we see you next year.
Best regards
Beatrice

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Reviewed 12 March 2015

Great hotel
In a very nice village Sand In Taufers.
Stayed for the winter holidays in Feb 2015. for skiing on Kronplatz.
The distance between Kronplatz and The hotel is 20 minutes.
The suite 44 m2 i reserved was large enough for 2 adults and two kids., with a good bed.
The staff of the hotel is more than friendly and they really give the guest a warm welcome.
The breakfast and Diners are very good and delicious. really enjoyed my stay in the Hotel and can recommend this hotel.

Room Tip: Take the suites of 44 m2 which are large enough for the family
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  • Stayed: February 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Frank188593
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatrice W, Proprietario at Hotel Alte Muehle, responded to this reviewResponded 19 March 2015

Hallo from South Tyrol and thank you so much for your feed back.
Hope see you next year.
best regards
Beatrice

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Reviewed 8 February 2015

I have just stayed a week in this beautiful Hotel.
I must say i was really impressed...everything is perfect.beatrice and her staff are always keen to help.The room are extremely clean and nice,the Spa is wonderful, but the thing that is really 5 star is the food,from breakfast to dinner.
I would surely reccomand it to everyone.

  • Stayed: February 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 883Flower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatrice W, Proprietario at Hotel Alte Muehle, responded to this reviewResponded 23 February 2015
Google Translation

Un caro saluto a tutti e due. Spero siate tornati bene a casa e arrivederci a presto: a Abu Dhabi oppure a Campo Tures.
Un abbraccio. Beatrice

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Reviewed 26 December 2014

Our stay at Alte Muehle was exceptional, from the food to the staff to the great town it is located in. Beatrice and Sepp were gracious hosts and answered our every question and accommodated every request for our first visit. Beatrice will suggest a wine to go with every meal and Sepp's cooking made it all worth the drive up. I cannot recommend it enough, if there is any doubt to staying there you simply should make the reservation. Due to a mixup we did not have a reservation for our dog or our daughter and they immediately added a bed and accepted our loving canine companion.

Room Tip: Bring your swimsuit to take advantage of the pool and saunas.
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  • Stayed: December 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Lewis_Thorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatrice W, Proprietario at Hotel Alte Muehle, responded to this reviewResponded 15 January 2015

Dear Mr. Thorp,
thank you so much for your appreciation.
We wish you a god time and hope to see you next year, if you are not returning to the USA:

Best regards
Beatrice

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Additional Information about Hotel Alte Muehle

Address: St. Moritzen 1-2 | Sand in Taufers, 39032, Campo Tures, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Campo Tures
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Campo Tures
Price Range: ₹ 13,243 - ₹ 17,710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alte Muehle 4*
Number of rooms: 29
Official Description (provided by the hotel):
The Hotel Alte Muhle is one of the finest hotels in the Ahrntal Valley, and a real family business. It is not by chance that we have always put great emphasis on hospitality and have created a cosy atmosphere in which every guest will immediately feel at home and can enjoy a carefree holiday far removed from the hustle and bustle of everyday life. At our 4-star hotel, we offer a full range of amenities that will make your stay even more delightful: our nature gourmet cuisine and wide array of spa options guarantee your wellbeing, which is our utmost concern. The Wolfsgruber Family ... more   less 
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