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Reviewed 23 December 2008

Location is far from Old Town (at least 30-40min walk).
December is low season - few guests, and of all the rooms they could have possibly allocated, we had one with broken bathroom tiles and non-functional hairdryer. TV reception is hit-miss and channels are limited.
Temperatures reach -13 degrees celcius overnight. Heating is not turned on until 6.30pm-midnight (according to reception staff) and request for heating was refused ("heating will make you sick", male reception staff informed us) until we spoke to the manager. No individual room radiator was available (but multiple were noted in the business centre - unused). In addition, for reasons unknown, every morning all hotel doors are opened (still -10 degrees celcius) - clearly patrons' comfort is not a high priority for management.
Breakfast is served from 7.30am. As we needed to be at the airport at 8am, our tour guide organised for a 7am breakfast. No surprise when restaurant staff denied any knowledge of this arrangement the next day.
Final straw - as we were checking out, reception staff could not find our registration papers (male reception staff as above had not filled out the papers). More time wasted by the hotel when we had to assist them with the details.

Only positive - Bellboy/porter was most helpful and understanding.

  • Stayed: December 2008, travelled with family
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
3  Thank aussie_gal_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 14 December 2012
Google Translation

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 21 July 2011
Google Translation

  • Stayed: May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 7 July 2011
Google Translation

  • Stayed: September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 1 December 2010
Google Translation

  • Stayed: November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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