We arrived 8.40pm and checked in, all inclusive but were NOT told meals were ending soon and that there would be nowhere to get anything. Nice reception but no air con on. As August is Cyprus' hottest and they were having exceptional humdity it was sweltering, desk staff were dripping. Got in a small dirty , hot, lift to ride rooms. We unpacked as best we could in the v small, dated, grubby hotel room which consisted of 2 x hard twin beds sanwiched together barely enough room to walk around then a bunk bed no morethan 12" away, air con vent directly above top sleeping area so uncomfortable and noisy for sleeper. no room under beds for cases so you constantly tripped over trying to get around. showered because so uncomfortanbly hot so was about 10.30 by time we got to bar to be told no food served at that time so we went out to find a bar or restaurant, everything was closed apart from a convenience store way past the fire station to end of road on right, selling clingfilm baps. Your in the back of beyond, shallow pebble beach only within walking distance. On return to hotel went to get a drink and was told the bar was closed, head barman said serve them but charge as its now11.05pm (11pm cut off for all inc AGAIN WERENT TOLD AT CHECK IN!)
Next day spoke to the very helpfull Simon on reception who upgraded us F.O.C. (as they weren't full contrary to advice from sunmaster when booking) to a bungalow. Lovley clean split level apartment, proper double bed and sep air con, wardrobe, flat screen tv & modern bath/shower upstairs.
Stairs are marble tile & have no banister so not suitable for young children. Downstairs faux leather sofa, couple of occasional tables, plenty elec sockets, balcony to pool & put you up beds for kids. Food very bland and samey, serving staff very polite and friendly, especially derby chef and anna @ bar. The head barman a bit dipsy kept getting orders wrong. Hot snacks basic but ideal for teenagers that dont want to sit down for breakfast and lunch.
Swim up bar is the only bar serving and you couldn't swim up to get served as never enough staff on to serve drinks, snacks, cocktails, icecreams and complaints about the massive que's and eastern europeans q jumping! Way too many items being used from central plug point at bar staff nearly electrocuted themselves trying to make iced cocktails/Frappes. You can use both outdoor pools at night.
The advertised Crown coctail bar is beautifull, but was never open and air conditioning never on, a real waste & dissapointment at night as your stuck literaly on chairs around back pool bar, listening to the looped musac! Only 2 entertainers twice a week, both awfull cheesey singers, no disco as advertised. No kids club as advertised. Only entertainment for kids a tiny and airless games room, vending air hocky & Pool machines regularly broken, outside table tennis too badly lit for eve's & kept losing balls as too near stairs down to breakfast room .
Went to Ayia Napa Waterworld for the day, again staff were helpfull but not knowledgale about how to get there as bus routes had changed & they had no timetables and flyers in reception offering trips there were out of date. No reps or Books for our holiday firm SUNMASTER available.
Indoor pool closed and gym run down, damp and most equipment unusable, looked like it hadnt been used in years unlike official hotel pictures.
The manager held a swish event for non residents 1 evening at the lower walk in pool which meant service at our bar at the back pool was even worse than usual and caused a lot of discontent as they had put so much effort into entertaining the non paying visitors at our expense it seemed!
on our last days a group of russians took over the lower pools drinking their own stuff around pool at night, being roudy & smashing glasses near the edge of pool, a night manager told them to clear off but the glass was still there in the morning and we had to insist it was cleared away immediatelt & the pool was checked for glass as they seemed unconcerned. In daytime the loud russians took over the jacuzi & sat smoking cigars etc flicking into pool, drinking heavily which was intimidating for kids and adults alike but a manager just turned a blind eye after a wad of cash was handed to him.
Overall if you can get a really cheap deal on bungalows and have a car its a good base as pools are nice, but food and entertainment lets it down badly.
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- Also Known As:
- Crown Resorts Henipa Hotel Larnaca
- Crown Hotel Larnaca
- Crown Hotel Henipa