I stayed in Shelter hotel a couple of times before, but never wrote a review about it. This time I booked rooms by email and never got any reply. Knowing that Gwalior's hotels are never really full I did not bother. I confirmed my booking in the morning of arrival day and was granted a good discount and good rooms on the phone. When I actually turned up, the reception did not have an booking for me. Never mind as the rooms were anyway still available. I checked them before checking and they were ok. The surprise came when the reception informed me about the price...They quoted me exactly double from what they did on the phone that same morning !!! I recalled them our conversation but that man started shouting on me and beeing very rude, saying I had no proof of what I was saying. They dont take anybody without a proper voucher, they never got my email...blablabla....I gave up and went in another hotel. Shelter will never see me again !
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, ClearTrip, Hotels.com, Yatra and Expedia so you can book your Hotel Shelter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.