I stayed in this hotel in the month of June 2010 for 5 days. On day 1 I served stale non vegetarian food but it was late in the night so did not complaint but next day morning I did told them about it but to my horror I got stale food again on day 2 and when I told them I will not pay you for this stale food, they just kept mum without apology and I told them I need to talk to the manager, but he too was not concerned about the guests and on top of it he was keep on arguing with me. He said we will not charge for it and I believed him. But after the final payment I come to know that they charged me for that stale food also. while calling them over the phone I asked for the manager but he was not available , then I spoke to the room service about it they said we informed the manager about the stale food bill should not be charged why they have charged you? then I left a message for the manager but he never called. It shows very clearly that they have a taking for granted attitude towards their guests.
It was a business trip and I was short of time that is why I couldnt change my hotel even after suffering so much here,The services were very poor.One night I was not feeling well and while contacting the reception I came to know that no Medical facility was available with them, neither have any doctor on call. they dont even have the ambulance no. with them as well.they said all this information is available only with our manager and one can imagine if something happen to the guest at night so you will be on the mercy of the manager, if he wont wont be available so one can think about the consequences.
so I will never recommend anyone to stay in this hotel. Its not value for money at all and your health and life is at stake.
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