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heather6686
Wellington, New Zealand

PARADISE 🌴🌴

5.0 of 5 bubblesReviewed 27 Aug 2016via mobile
Thank you so much Crusoe's had the most amazing stay here amazing friendly people 10/10 amazing food even the cheese pizza clean rooms anything u need DONE .. Only down fall was LEAVING TO GO HOME 😢😢😢we love you guys BULA & Vinaka love from johnny be good & heather rei we will be back promise ❤️❤️❤️❤️❤️
Date of stay: August 2016
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this review
Responded 15 Sept 2016
Bula Vinaka Johnny and Heather and thank you so much for your amazing review of Crusoe's Retreat. We are absolutely thrilled that you enjoyed your stay with us. It was indeed our pleasure meeting you both, and we hated to see you leave! We do hope that you get to return to Crusoe's Retreat for another visit - hopefully, very soon.
Vinaka Vakalevu!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 23 August 2016 via mobile

Unless you stay in a beachfront apartment it is not a place for young children or anyone with injuries or cannot walk a flight of stairs up and down to the room. service is very very slow and the staff don't go out of there way for you. Pay top dollar for food and it's not the best. Definitely need a car otherwise your stuck at the resort. Best beach front however and snorkelling on the coral coast

Date of stay: July 2016
Trip type: Travelled with family
Thank jessicae844
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this reviewResponded 16 September 2016

Bula Jessica and thank you for taking the time to write a review of your stay with us at Crusoe's Retreat. We are so glad that you enjoyed our beautiful beachfront location and some of the Coral Coast's best snorkeling opportunities.
Crusoe's is built on a hillside, with many of our Bures on the hill. These bures have some breathtaking views of the resort gardens, beach and ocean. In order to reach these bures, there are sets of steps you must go up. Out guests seem to love the views that these bures provide. We do advise our guests that if they have mobility issues, they should consider reserving one of our bures close to the pool and beach, which require less stairs. Also, most of our guests really appreciate the relaxed and laid-back atmosphere of Fiji and Crusoe's Retreat. Some guests do confuse our staff's laid-back "Fiji Time" with being lazy or uncaring. That is not the case at all. Fiji does operate at a much slower pace, and we do encourage our guests to take advantage of that relaxed pace and to enjoy the small things. We do thank you again for your review.

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Reviewed 20 August 2016

Lovely location 4kms over dirt road to retreat.This means isolation. Resort offers variety of accommodation, but not much variety of meals. Most evenings were a Table-D'Hote Menu only, at a price of approx 55-60FJD per person.However we found the food very enjoyable.Wine menu was disappointing offering only low quality Australian wines at extreme prices.(Gossips wines A$3.95 bottle in OZ were approx A$8 pr glass.)Would have paid more for some more up market wines but no real choice.Not much in the way of small snacks or items like ice creams or chocolate etc for kids.
Would have been nice quiet resort except that a group, that the management did not seemingly wish to interfere with, kept the bar open and noisily drinking until I confronted them at 12.15am to quieten down.
Unfortunately the Cocos Bar is such situated that all noises carry around into the ampi-theatre like situation.
The local staff were excellent, caring, and attentive.
Our De Luxe Bure was quaint,dark inside, but enjoyable. It did, however, need some maintenance as the front door stuck, and the outside loungebed badly needed repair.When it rained hard we did get two areas of inside roof leaks. However these Bures are over 50years old and the experience of them overcame the faults.
Some good evening entertainment is provided which made it more of a resort than a simple retreat, but I suppose they have to cater for all.
Activities provided were good, although we only did a bit of kayaking due to the weather.
General overall picture was lovely location,isolation,expensive food and drink.(Be prepared to pay what you would pay for dining out all the time in OZ)--but maybe that's Fiji anyway?
(Also if you prefer fresh milk for your tea/coffee in your room then maybe take Longlife with you as only powdered milk was provided.)

Room tip: DeLuxe Bures better situation at ground level, others uphill via steep steps. De Luxe Bures 3,4,5 may be best.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
5  Thank Gordon N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this reviewResponded 16 September 2016

Bula Gordon and thank you so much for taking the time to write a review of your stay with us. We so very much appreciate your feedback, and we use this as an important tool to help improve our resort and our services. We are glad to read that you enjoyed our amazing, isolated location, and that you enjoyed our restaurant. We apologize for the disruption from the bar area. We are particularly proud of our friendly local Fijian staff, and we thank you for your kind words about their caring and attentive manner. Thanks again for your feedback, and we do hope to see you again on our friendly shores. Vinaka!

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Reviewed 14 August 2016

we stayed in the resort next door at the Wellesley however it was a 5-10 min walk to Crusoe's so we visited quite a bit for late afternoon cocktails and stayed for dinner a few times. The cocktails were pretty good along with the late afternoon sunsets.

Date of stay: August 2016
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank sunnycoast09
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this reviewResponded 17 August 2016

Bula and thank you for visiting Crusoe's Retreat during your Fiji holiday. We are so glad that you were able to enjoy our magical Fijian sunsets - and it is an amazing view from our thatched Pool Bar. Thanks for visiting for cocktails and dinner, and hopefully on your next visit to Fiji, you will stay with us at Crusoe's Retreat. Vinaka!

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Reviewed 12 August 2016 via mobile

It's about 2hours from Nadi, with the last 4kms dirt road, but then you get to this lovely place right on the beach.
The rooms were nice, the safe in ours didn't work though. If you not good with steps get a seaside Bure - the others are up a quite a few steps. The view was beautiful.
The staff are very friendly and helpful. The breakfast was simple but nice. Dinners were a generous serve but nice variety. Spa gave a great massage
There was entertainment during the day and evening which was fun. Snorkelling was excellent with a large variety of fish and star fish - very colourful.
There is a supermarket about 15-20 mins drive away. Pacific harbour about 35kms away.

We would go back.

Date of stay: August 2016
Trip type: Travelled with family
1  Thank JoanneW199
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this reviewResponded 17 August 2016

Bula Joanne and thank you so much for your lovely review of your stay with us at Crusoe's Retreat. We appreciate your very kind words about our friendly local staff, as well as our location and dining experience. So glad that you were able to enjoy the great snorkeling. We can't wait for your next visit! Vinaka!

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Reviewed 8 August 2016 via mobile

Very private and beautiful. But if you get transferred there you may feel trapped. We hired a car so we could go exploring others we talked too that didn't had to pay $$$$ too go anywhere. It is remote almost 5kms down a dirt road. The beach is beautiful to walk and there is a village right next door. The village people are most welcoming.
Staff at the retreat are only too happy to help. But they management do know how too charge for example without a car you have to stay and eat your meals there.

Date of stay: July 2016
Trip type: Travelled as a couple
2  Thank Vivian H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager-CRM, Manager at Crusoe's Retreat, responded to this reviewResponded 11 August 2016

Bula Vinaka Vivian and thank you so much for your very nice review of your stay with us at Crusoe's Retreat. We are thrilled that you enjoyed our friendly local Fijian staff, and that you were able to experience a wonderful cultural visit to our neighboring village. Yes, Crusoe's Retreat is quite isolated, as we are located 4 km off the main road. This is one of the biggest appeals of Crusoe's - our somewhat isolated location, despite being on Fiji's famous Coral Coast and close to many activities and fun adventures. Some guests do get a rental car, allowing them the freedom to go out and explore the neighboring sites. We can also arrange for private car hires, and drivers to take guests to activities, and shopping in Sigatoka, Pacific Harbour and even Suva. Thank you again for your nice review, and we hope to see you again on our friendly shores. Vinaka!

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