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Reviewed 6 April 2009

One of the most frustrating experiences I have had.

On arrival I was faced with an electric vehicle / pedestrian gate, which needed an access code. Having no code, I was forced to wait for someone to enter and rush in behind them. I headed for the reception area, it was closed. A sign in French advised it would not open until 5PM and even then open only for 2 hours. As it was mid afternoon, I left by climbing over the fence (still no gate code).

I returned at 5PM, via the fence, and the Reception opened about 10 minutes later than advertised. I was then asked to pay a heavy deposit on my credit card to cover potential damage and pay for all sorts of fees such as: resort fee, parking, tax, cleaning etc. As I had pre-paid my accommodation, there was no negotiation; pay the extras or no door key.

I was then given a small pack of towels, bed sheets and a door key, plus the gate code.

The apartment was grotty: a bed, bath with shower over but nowhere to hook the shower head, kitchen with tiny double burner and a dirty microwave which apparently doubled as an oven. Even the kettle was tiny and wouldn’t switch off. I took an appartment to avoid having to eat out; but chose to eat out anyway.

You live and learn. My advice would be to stay away, but if you have already booked and paid as you read this, you need to fully understand the access arrangements (which differ depending on the day of the week) and the extra charges.

  • Stayed: April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
10  Thank Nick_From_Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile
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Stayed: August 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018 via mobile
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Stayed: August 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018
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Stayed: September 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018
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  • Stayed: July 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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