We were at the ID from February 5th to the 12th and had an overall pleasant vacation. Let me start by saying that this was our 3rd visit to Cuba and I loved the 2 other places that we Visited, Playa Varadero 1920 in 2006 and Playa Pesquero in Holguin in 2009. That being said, we never had any problems with the food at either place. I will start by listing the negative aspect of the resort and then the positive.
The food at the buffet and at the Cuban a la carte is nothing to write home about, we had a hard time finding something good to eat at the buffet when there was no chicken available. The Cuban restaurant was really not good at all, we just left our plates half full and left the place. I had known for quite a while that the beach was very narrow at high tide, what I didn't know was how long high tide lasted. We had a hard time finding a spot on the beach to put down our chairs without being in the water. We would usually get to the beach at about 09:00 and the tide was in until about 13:00 - 13:30 before it started going out. It was so bad at times that we had a hard time walking up to the pier in front of the Cojimar, it was a little wider when getting closer to the Melia. The food and the beach was probably my 2 biggest negative points and for us it was really a big negative.
We stayed in the Havana building and loved it, we did request a room in the Camaguay and it did not bother us not getting that request when we got to our room and saw the view from our balcony. Yes the rooms are a little dated, but very comfortable and clean. No problems with the a/c. The service on the resort either at the restaurant, bars and front desk couldn't be any better. The employees are so nice and work so hard. We had 2 gardners walking the beach offering you coconuts couldn't be any nicer. All of the staff working the lobby bar went out of their way to make you feel at home. Our maid always made some nice art work with the towels and always kept our room spotless.
I would not return to that resort because we always want to see something different and because of the food and beach. This is the 1st negative review that I've ever written since I've been a member of Trip Advisor and it really hurts to have to say these things but I have to write something honest about the place.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Cayo Guillermo (Cuba). An oasis of relaxation. Elegant luxury. Pure water sports. Unspoilt Caribbean nature. Pleasant, modern construction style. ... more less
- Also Known As:
- Iberostar Daiquiri Hotel Cayo Guillermo
- Iberostar Cayo Guillermo
- Iberostar Daiquiri Cuba
- Iberostar Hotel Cayo Guillermo
- Iberostar Daiquiri Cayo Guillermo