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1 - 6 of 126 reviews
Reviewed 9 October 2016

We were a group of travelers, for a week,
The hotel is about 3 km from Zeffarana Etna,
No taxis, no shuttle service to the village,
Luckily we rented a car although our group had a bus, it enabled us to be mobil after tours, The hotel staff were not able to assist the people with transport , PITTY ,
Others without cars had transportation limitations,
The hotel is clean, modest, in a good shape, did it purpose for us very well as base for Sicily tours,
Rent a car and you will enjoy better,

Room Tip: All rooms are good, except of these facing the parking lot, a bit noisy
  • Stayed: September 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Zisi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2016 via mobile

the hotel is pls.
the bath is so small that you are not able to make a shower.
not clean hotel.
a lot of dust and everything is so oldddddd.
the elevator can take just e persons.
no traffic to the city.
no taxis.
it was a disaster stay.

Stayed: August 2016, travelled with family
Thank loraloralora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2015

Main positive of this huge hotel is definitely its location in the woods on eastern Etna slope. There is beautiful view from many rooms as well as from the roof terrace. I appreciate the reception staff, which was very nice and professional. On the other hand I didn't feel agreeable in the restaurant at all. The waitresses were unfriendly and probably angry at me, because I ordered the dinner too late (around 8pm) - I underlined, that I don't want the dinner, if it is too late, or if there is any other problem, so I don't accept this argument anyway. The food was nothing special, for Sicilian and south Italian standard, I would even say below average. Definitely not worth 18 EUR. Breakfast was good - above average - not just sweet, ham and cheese as well. The room was good, nicely furnished, but you can see some tracks of time. My TV was switching on by its own, so I had to unplug it. Regarding cleanliness, everything was OK. Wi-Fi worked fine.

Room Tip: Best views are definitely from the S-E and N-E oriented rooms (to the sea).
  • Stayed: August 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2015

This hotel will give you the best imaginable landscapes, since it permits you to see from the mountain to the see of the Catania gulf, but also, in the clearest hours, to look to the coasts of Calabria. On the other hand the hotel could use a general maintenance, the cleaning service should be improved and the furnitures and accessories fixed. Nothing terrible, you can sleep well and with sufficient comfort, but minor defects (e.g. malfunctioning shower doors, bad tv signal, wi-fi only in the hall, etc..) lowers the level of this place in such a wonderful location. The food on the other hand is very good, the breakfast (mediterranean, not continental) is rich, the lunch and the dinner well served. The hotel has also a Catholic chapel accessible from the hall.

Room Tip: Mountain side, prefer rooms with even number. There are 9 floors so take it into account.
  • Stayed: May 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank hscorti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2015

Beautiful views from the rooms , ok basic after that. Lifts are slow, we were there with a group, they need to vary the food a bit more , It is clean but basic. We spent 3 nights there , used it as a base for touring the Etna region. Water pressure in the shower is ok but the shower is tight very small shower tray

Room Tip: Our room was on the 7th floor , beautiful views
  • Stayed: May 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank snoopcamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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