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“Old and ill maintained property.”
Review of Swosti Palm Resort

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Swosti Palm Resort
Ranked #4 of 5 Hotels in Gopalpur On Sea
Reviewed 22 March 2016

The resort looked ok from outside but once i entered the rooms it was a dingy old room. Floor tiles and electrical fixtures dating back to 1900s :D. I was reluctant to even charge my cell phone in the sockets. Damp walls as well. bathroom was sanitized and clean but even then it was dingy just like the room. Fixtures in the bathroom were also very very old, some did not work as well. You might not be very comfortable sitting on the toilet seat, the partition curtain was dirty. View from windows is that of a dumping ground and adjacent Mayfair resort. Bed linen was just ok, towels were decades old. Lawn was ok, did not try food over there but the spiced butter milk they served as welcome drink was good.

  • Stayed: March 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank MaNiAc_traveller85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 118 reviews

A TripAdvisor Member
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Reviewed 11 February 2016

very nice resort ..
ilike room no 203 207 nice on monsoon
breakfast is awesome i like idli sambar & wada chutny ...ummm waaaooo
lunch is aweaome prawn masala & Tanduri pamplet nice ..
dinner is better ..last year paneer buttr masala is too much red colour ...
& much using butter ...
room service ie exelent ...
waiters is good & Fast service ..nice speak. nice behaviour...
house keeping ...is good ...
coast of prise is alsp good ..

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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 January 2016

Here's a serene place, where the roar of the sea and the sight of the sun rising and setting couldn't be more breathtaking.

Here's also a place, where you have just two properties of repute, at the most strategic location, yet one of them, Swosti Palm Resort, is conspicuous by its pale and tired look.

We chose Swosti, mindful of the moderate pricing it offered us compared to the other prominent property. And we were mindful of the difference of the services to expect given the economies of scale.

But what was baffling, that Swosti has so much to offer, given the space, the variety of rooms and the number of staff it has in its disposal.

It is a well spread out property, with large rooms, large enough restaurant, courteous staff and overall good vibes.

But everything turns on its head , when you start paying attention to details. Stained linens, broken bathroom tiles, chipped off furniture paints, peeling wall paint, noisy ACs and so on.

Food is somewhat a saving grace, as it is served fresh & hot and they are being prepared as per choices, with varied availability. But again, the decor, the tableware etc. are not upto the mark.

Swosti is a big name and has been associated with the hospitality business in Odisha for long. So it is kind of surprising that they choose to ignore their only sea-side resort property, knowing very well, they are the only number 2 in this part of the world!

Room Tip: The first floor rooms are a tad better.
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  • Stayed: October 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Picks78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2015 via mobile

As a regular traveller I think I must share my bitter experience about this hotel with all travellers....We were planning to go to Gopalpur for two days i.e. 25th & 26th. And as per availability we booked two days through two different online agencies. On 5th September 2015, we booked three double bed room for 25th December through Booking.com. And for 26th December through goibibo. Immediately we received receipt from Booking. Com. And also from goibibo. On 2nd January Swosti called us and said that they can't provide us rooms on 25th as they have sold the room. We complained to Booking.com, and after a long number of days communication through email, Swosti finally appologised, and we need to stay at Behrampur on 25th. We stayed only for 26th and according to me it shouldn't be 3star but 1star only. Its good part is its breakfast only..if you check in please check all the accessories before stay, as you can see liquors inside the drawer or lamp shed is broken, or AC is not working properly....I am very dissatisfied with the hotel.

Stayed: December 2015, travelled with family
4  Thank Sanjukta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2015

This is a disappointment. Badly maintained property, with walls and paint peeling off, Noisy air con and very poor water and hot water supply. The hotel claimed that the building was owned by Tata Steel and hence they could do nothing about the current state of the property. Beach is nice and quite stunning, though the sea is rough . The local people say that the sea was not safe. Also bot a comfortable place for women to get into the sea , too many people ogling and quite vulgar and lewd. Light house is a great attraction. On the whole a disappointing, much hyped destination Food is excellent, staff are very polite as seems to be through out Orissa. Wifi never worked

Room Tip: first floor
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  • Stayed: November 2015, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Hema_Gopal1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swosti, General Manager at Swosti Palm Resort, responded to this reviewResponded 11 December 2015

Dear Sir,

Warm Greetings From Swosti Palm Resort !!!

We thank you for taking the time to post this constructive feedback following your stay at our hotel. Your comments regarding our rooms,staff and food services as well as your other concerns have been noted and are truly appreciated.

Please accept our sincere apologies for the inconvenience caused to you during your stay with us. We have already initiated corrective action during our staff training sessions. Trust,It has been noticed and appreciated by all our guests.

I could be contacted via email on gm.hspl@swosti.com with an assurance that you will receive more value for your money the next time you stay with us.

We do hope that you will give us another opportunity to provide you with a more positive impression during your next visit to Gopalpur.

Best Regards
Manas Kumar Maity
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swosti Palm Resort

Address: Gopalpur-On-Sea, Gopalpur On Sea, India
Region: India > Odisha > Ganjam District > Gopalpur On Sea
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #4 of 5 Hotels in Gopalpur On Sea
Price Range: ₹ 2,842 - ₹ 7,493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swosti Palm Resort 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Swosti Palm Hotel Gopalpur On Sea
Swosti Palm Resort Gopalpur On Sea, Odisha

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