We stayed in this resort (i wonder why it is resort..not more than regular hotel) during mid July for 2 nights. We had a bitter experience staying here:
1) we did not like the location of this resort - it has a dingy swamp..slum area in front of it, the approach road is filthy.
2) we entered our room on the 2nd floor, the room was in bad shape..with broken sinks, chipped beds, dangling wires from the socket & no working AC
3) we changed rooms 4 times during our stay as the AC just does not work & when it works, makes a lot of noise.
4) view the room - horrible..they say sea view, but sea is nowhere to be seen, it is the slum view
5) when we complained about the AC issues, the manager blamed it on power cuts. then why charge for AC if you cannot provide it continously during the stay. We want AC to work throughout our stay & not be disturbed by the swealtering heat of this place
6) Due to AC not working & unbearable heat, i had an eye infection & just could not enjoy my vacation here & had to beg hubby from not taking my snaps with the swolen eye :( :( no doctor on call in the hotel, had to go out somewhere in Gopalpur..which we did not do..very scared to go to some random doctor on the street!!
Apart from the above, the service staff is really courteous..albeit a little short handed. 1 man handles the restaurant, room service, taking orders, serving food etc.
Ofcoarse, after reaching my home town, i called up Makemytrip & blasted them for choosing this resort for our stay & now after a month long delay..they offering me a paltry refund
Extremely dissappointed !!!
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- Also Known As:
- Swosti Palm Hotel Gopalpur On Sea
- Swosti Palm Resort Gopalpur On Sea, Odisha