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“Great Hotel for kids”
Review of Explorers Hotel

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Explorers Hotel
Ranked #2 of 8 Hotels in Magny-le-Hongre
Reviewed 21 November 2017

So I feel a bit bad giving this hotel a rating of 'average' but I am reviewing this as an adult with no children. I stayed here with some friends who had kids and i am sure they will give it an amazing review. As you can probably tell from the photos, this hotel is a kids dream! Everything is pirate themed and there are little people everywhere so it is noisy and a little messy. The rooms are not in anyway luxurious, indeed they are a bit dated, and the wifi was patchy. I can attest though that the service was outstanding (especially compared with my other experiences in Paris) and the staff have the patience of saints! I was very impressed with how well they engage with both parents and children.
So for me, this hotel was just OK. Nothing special and could be improved with a bit of a revamp?

Room Tip: A room at the end of a corridor is probably quieter
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  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aude B, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 23 November 2017

Hello,

Thank you for taking the time to write a review here after your stay.

We can understand your point of view as the Explorers Hotel is THE hotel for families in the Disney area. Everything has been thought so that families and especially children have fun and spend unforgettable moments together. As an adult with no children, the experience can be a little different of course.

Thanks for your other remarks that we will take into account too.

Best regards,

Aude - Marketing Department

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Reviewed 20 November 2017

2 ad 2 kids, 3 nights b&b, perfect hotel, 5 mins to parks in shuttle bus, swimming pool open late, pizzeria, happy hour in bar 1900 hrs to 20oo hrs, rooms basic but clean and suited us, hotel clean, continental breakfast, fresh and plenty,

  • Stayed: November 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aude B, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 21 November 2017

Hello,

Thank you very much for your review and thanks for choosing the Explorers, we are happy that you spent an enjoyable stay with your family.

Kind regards,

Aude - Marketing Department

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Reviewed 19 November 2017 via mobile

Great facilities for kids. Soft play is excellent, as is the swimming pool. Although men need to wear Lycra swim shorts, which they keep to. They sell these at not a great expense. Breakfast is continental and delicious. Lots of healthy fresh options as well as pastries. Really easy to get to the parks. Rooms could do with a little updating, but as a whole a good place to stay as a family.

Stayed: October 2017, travelled with family
Thank Michellegolden1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aude B, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 20 November 2017

Hello,

Thank you very much for taking the time to write a review after your stay at the Explorers Hotel.
We are glad that you liked our activities, our breakfast that is free for every booking made at the hotel. We are really close to Disneyland Paris and as you say it, it is really easy to reach the parks as we have a free and regular shuttle bus.

Men and boys must wear speedos or boxer at the swiming pool indeed. This is a pretty common rule in France for hygiene reasons. But as we know that this is not the case in other countries, we offer a vending machine at the entrance of the aquapark.

Thanks for choosing the Explorers Hotel.

Kind regards,

Aude - Marketing Department

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Reviewed 18 November 2017 via mobile

Currently staying here at the explorers hotel, and reading the reviews before I arrived, (first time at Disney) I was petrified. Lots of reviews say how dirty the rooms are, about the food, the staff. But I can honestly say I couldn’t want more for a stay at Disney. Yes the rooms are a little outdated and could do with being decorated, but they are not dirty! The hotel itself is very clean! I wouldn’t want a lavish hotel room especially with two little ones running around. It’s basic, but it is all you need, after all most people stay here because they are in Disney land all day.

The buffet restaurant is brilliant for us, something for everyone! Lots of choice, including vegetarian and is reasonably priced. The swimming pool is great and so is the other activities, such as the play area, games room. Even the hotel staff join in with the kids and give them treasure hunts to do and once done they get a prize.

As first impressions go I am very pleased I didn’t cancel my stay and book somewhere else.

Over all, I would recommend the explorers to anyone with children who want to visit Disney and just want basic, but clean and very thought out accommodation for their children.
I will be returning next year!

Stayed: November 2017, travelled with family
2  Thank paigefitzgerald1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aude B, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 20 November 2017

Hello,

Thank you very much for your review. We are glad that you decided to maintain your booking after reading some reviews here. Like every hotel, we have good and not so good reviews but most of them are positive fortunately.

You had the opportunity to make your own mind and we are happy that you enjoy your stay with your family. Thank you very much for your recommendation!

Best regards,

Aude - Marketing Department

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Reviewed 13 November 2017

Hotel very nice and clean.Rooms nice,only 3 compliance I have, tea and coffee they did not bring daily and cleaning of the our room during our stay was careless!One day we did not find any soup and i have to buy one.And bad and pillows was not comfortable, and there was no conditioners,-but we have fan. We stay on half board, and foods was very good and included drinks! Very good selection, very tasty and fresh.There was also kids area (foods like chicken nuggets and chips).And the best part of hotel is indoor aqua park! Pirate ship in the middle of the pool and water slides,-amazing experience!Very nice kids area indoor and outdoor!The best family hotel!

Stayed: December 2016
Thank sofy10grima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aude B, Responsable relations publiques at Explorers Hotel, responded to this reviewResponded 14 November 2017

Thank you very much for your review. It is such a pleasure for us to know that you liked your stay this much. Indeed we are the hotel for families in the Disney area, we are happy that you noticed it and that you had fun thanks to the many activities offered inside the hotel.

Concerning the courtesy tray with tea and coffee, this is a "welcome tray" that is here at your arrival and stays till the end of your stay but indeed we do not refill it, sorry. I will sahre your remark about the daily cleaning during your stay that was not satisfying enough. Sorry for the inconvenience.

We hope to welcome you back soon at the Explorers Hotel!

Best regards,

Aude - Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Explorers Hotel

Address: 50, avenue de la Fosse des Pressoirs, 77700 Magny-le-Hongre, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Magny-le-Hongre
Price Range: ₹ 6,178 - ₹ 17,962 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Explorers Hotel 3*
Number of rooms: 390
Official Description (provided by the hotel):
Explorers Hotel is ideally located close to Disneyland(R) Paris. Free car park - Free shuttle buses to the parcs(R) - Flexible rooms up to 10 people - Free wifi - 200m² water park with 3 slides - indoor and outdoor play areas - conference rooms - XD theater - free bagage area - A Disney(R) shop located inside the hotel - 2 restaurants + 1 pizzeria - 1 bar - reception 24/7 ... more   less 
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Also Known As:
Explorers Hotel France/Magny-Le-Hongre

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