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Reviewed 24 May 2012

Location - was great, 5 mins on the free shuttle to the disney parks, train station, disney village etc.

Rooms - small but fine for our stay. there was a double bed and 2 singles, but the singles were child size.. not particularly comfortable, but we only slept in there and after a full day at the park it was a case of dropping in bed!! the corners of the beds were a nightmare and i banged my knees about 30 times!! there was a tv with english channels, kids channels and sky news. we didnt even watch it we were so busy!!

Food - breakfast was fine. WHO eats a full english every single day at home???? the continental breakfast was great, plenty of bread choices, croisants, pain au chocolate, madera cake, fruit, cheese, ham, cereal, yogurts, everything. the kids ate plenty and we never went hungry. we also took croisants from the breakfast and ate them at lunch time in the park. it made things so cheap and we were never hungry. you could pay extra for an english breakfast but we didnt bother!! there was plenty to keep us going.
the dinner selection was not as good. the pizza place was 11 euro for a pizza to feed maybe 2 adults or 3 kids. the chips were huge for 4 euro. the salads were rubbish. the dinning room did a buffet for 22E but it wasnt worth it, the choice was pretty poor and the kids would only have eaten plain pasta so was a bit of a waste of money.

Activities - the hotel pool was brilliant, the slides were great, the kids loved them, and they would have been happy to stay at the hotel without even going to disney!! there is also a pirate ship and a jungle gym. both were excellent and kept the kids going till much later than their usual bed time!!

Staff - friendly, helpful, great with the kids. the only issue we had was with the english receptionist who we changed money with DO NOT CHANGE MONEY AT THIS HOTEL. The rate does not reflect the current exchange rate, it has apparently been the same for 2 years. the exchange rate on the board is wrong. the man told me that the price was set by disney and that no one carries cash anymore, so it is a last resort to change cash with them. he also told me that the disney park was the same rate. It wasnt - l lost 20cence on every £1 changed, so changing £50 with him lost me £10!! this was a huge amount considering how much we changed over the weekend we were there. He also didnt complete paperwork which the other female staff did, meaning he could take my £50 into town and make a £10 profit. Beware of this little scam!!

All in all we really enjoyed our stay!! Top tips -
dont change money at hotel. change in disney park for much better rate.
Take sandwich bags and make a butty to take to the park for lunch - saved us about 50E per day.
take your own water/drinks and snacks to the park with you - this saves a fortune, just take them as snacks split between bags as they wont allow cooler bags into the park!!
have a great time!!

Room Tip: rooms overlooking lake were great, rooms away from the swimming pool are better as the pool is open until 10.30pm and can be noisy!!!
  • Stayed: May 2012, travelled with family
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3  Thank juliaburns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012 via mobile

Just returned from a 4 nights stay at explorers hotel 19th - 23rd May & loved it. Rooms were good, very clean & just what you need to come back too after a day at Disney. Breakfast was great too, no queue's and great choice e.g fruits, yogurts, pancakes, & a good selection of pastries & bread. Staff very friendly & helpful and free shuttle to & from Disney is a big bonus. Ate out every night so not sure about evening meals but would definitely stay here again.

  • Stayed: May 2012
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Thank SJMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2012

Price was great, pool was awesome!
The room was clean, beds were not comfortable at all...
bathroom needed updated and so did the carpets..

  • Stayed: May 2012, travelled with family
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1  Thank GaryMel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2012

Stayed here for 3 nights,the hotel is really clean. The reception staff are so helpful as we never recieved our park tickets they allowed us to use there phone. Upon arrival was sent to a lift to get to our room on ground one however the lifts do not work in that area. The receptionist was helpful and gave us another room however you can't use the lift to
ground one so we had to use the stairs with all our luggage. The room was great two singles one small double and an adjoining room with bunk beds great for 3 people only problem was walls paper thin do can hear showers going off and had a snoring man next door! Swimming pool ideal for kids but it's really cold. Soft play area good. Food basic but fine. Only issue is you cannot get a drink in bar area till after 5pm. Massive ques at breakfast appears need more staff am.

  • Stayed: May 2012
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Thank Kellie0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

Stayed here for a week in April. Room was ok, not spotless. Breakfast was buffet, usual disney hotel selection and big queues for coffee and toaster. Again, not very clean, lots of dirty tables and poorly washed crockery.Service in the bar in the evening was incredibly slow. You had to stand in line for service, one guy joined with only 7 people in front of him and it took 50 mins to get served. Pizza takeaway was available to order beside the bar which was fine until kids noticed a dead mouse behind the counter, more than a little offputting!

Pool was good, had covered slide which the kids loved. There was also a large enclosed play area beside the bar for younger kids

Only took 5 mins by bus to get to park and buses were quite regular

Would never stay there again

Room Tip: Room had 1 double and 2 singles, small adjoining room had bunk beds
  • Stayed: April 2012, travelled with family
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Thank snoopymeath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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