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“The hotel needs an update”
2 of 5 bubbles Review of Waldo Hotel

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Waldo Hotel
Ranked #68 of 95 Hotels in Macau
guangzhou
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“The hotel needs an update”
2 of 5 bubbles Reviewed 22 January 2011

We stayed New Years Eve, and as the booking was late, there was little choice and it was very very exepnsive. The check-in was fine, we even got into our room early, which was a bonus. However, the rooms, whilst clean, are in need of an update. The carpet was stained and needs to be replaced. Breakfast was a disaster, very little choice, the staff do not speak English, and do not know how to cook fried eggs.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TonibellaGuangzhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
    8
    30
    16
    10
    1
See reviews for
9
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8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 bubbles Reviewed 15 December 2010

If you can't sleep well, then there is no value for money anymore. The most basic is not in place. The bed mattress is extremely hard. I had to turn from side to side as it felt my bones. Like sleeping on a wooden floor. The pillows are huge and hard too.
I have asked to talk to the GM and left my card. Needless to say ... he probably did not even get my card from the front desk. On the last night the duty manager had mercy and upgraded me to a junior suite (much better room) and that was the first night I could sleep throughout the night. (thank you).

On the paper this hotel should have been a fantastic value for money. The hotel is recently renovated in a good location. For a very attractive rate, sometimes, one is willing to "suffer" technical service". This service was below technical. Zero smiles and no connection. Language is a barrier and again - BAD BED.

If you think that you have a free wireless internet? forget it, you have to pay HK$ 120 a night.
Upon checkout, the staff did not care how I felt. They could offer to wave the internet charges, to send feedback. In COD for example, you get free internet even if you just visit.

When you enter the elevator, you get a strong smell of smoking.

This hotel needs to pick up the basics of hospitality - comfortable sleep and smiling service. Unless you get a deal that includes a room with the comfortable mattress, you might want to explore other hotels.

I am lucky to find amazing friends and hosts in Macao so despite the bad hotel I left Macao extremely happy and grateful for my local friends.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank avilir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Macau hotels

hong kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 28 May 2010

The staff at the breakfast buffet was extremely rude and the front office has forgotten to smile...great room with view but service industry is all about service and courtesy....need to learn from the big chains world wide....

  • Stayed May 2010, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank bappa1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waldo Hotel

Property: Waldo Hotel
Address: No.1071 Avenida de Amizade, Macau, China
Region: China > Macau
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service
Hotel Style:
Ranked #68 of 95 Hotels in Macau
Price range (per night): ₹ 4,783 - ₹ 12,928
Hotel Class:3 star — Waldo Hotel 3*
Reservation Options:
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Also Known As:
Waldo Hotel Macau

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