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“5+ Stars” 5 of 5 bubbles
Review of Sofitel Macau At Ponte 16

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Sofitel Macau At Ponte 16
Ranked #13 of 94 Hotels in Macau
Certificate of Excellence
Sydney
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“5+ Stars”
5 of 5 bubbles Reviewed 4 August 2012

This Sofitel property is truly outstanding and made my two night stay in Macau very memorable. Thank you to all of the wonderful staff - this is one of the best hotel properties I have stayed in many years.

I booked a Mansion Suite room with club access - the room was incredible with amazing jaccuzi, very comfortable bed, karaoke room (yes karaoke room) and an amazing shower facility with gorgeous Hermes toiletries.

The club lounge - whilst small - had a beautiful view over the city and I felt that the club lounge staff treated all their guests like a VIP . Well done and congratulations to the club lounge staff (all of them) for making me feel like I was a welcome guest. Special thanks to Ms. Gemma in particular.

I would only stay at this hotel in Macau next time. It is truly fabulous!

Room Tip: Book a Mansion Suite Room - fantastic!
See more room tips
  • Stayed July 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kezzakawasaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,243 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (450)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Jakarta
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 1 August 2012

Pros:
Small enough to retain some charm as opposed to the mega hotel casinos elsewhere
Rooms are trendy and furnished in good taste
Nice bathrooms and toiletries.


Cons:
-The whole place is covered in smell of cigarretes (elevators, hallways, rooms).
Room decor and furnishing are trendy and in good taste, thought I found city views -even from high up floor- unimpressive (through this seems to be common problem in Macau, not exactly a beautiful city)
-The casino was a disgrace. Hot, smelly, poorly lit and furnished, no drinks, felt like I was gambling in a warehouse.
Lobby seemed to be constantly busy with people checking out and tour groups
difficulty getting taxis
- Spa and gym in construction during my stay, not advertised when booked.
- Requested non-smoking room, and what did I get? a smoking room where they had only removed the ashtrays.
- pretty but impracticably small pool
-

Conclusion: OK hotel if you can get a good deal and are only in town for 1 night (and not gambling). However, Did not in any way remind me of other (better) Sofitel hotels and the standards I have come to expect from it. clearly a simple franchised location that stuck a sofitel name on the building to get more business, and not a serious attempt to represent the sofitel brand. Casino has enormous room for improvement.
Thus rating of 3 because of decent pricing (though easily a 2 if I had paid full price).

  • Stayed June 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AleBBBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 30 July 2012

Great hotel with lots of good staff. Location is good, room is well designed with heart. the 'city view' room we've got actually with both river and city view! 'Surprise' birthday cake was arranged for my husband. we had impressive breakfast, comfortable bed and friendly and professional staff serving us including the staff who replied me email, and staff in the gym room. This is the best hotel we've stayed in Macau!

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank owllll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Macau At Ponte 16

Property: Sofitel Macau At Ponte 16
Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#13 Luxury Hotel in Macau
Price range (per night): ₹ 7,073 - ₹ 14,402
Hotel Class:4.5 star — Sofitel Macau At Ponte 16 4.5*
Number of rooms: 408
Official Description (provided by the hotel):
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel

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