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Reviewed 12 June 2018

fantastic hotel !!! one of the best hotels i have visited in my travel to 18 countries. pls do become a member first and then book the room, online with the available offer. it would have been great if it was available for the weekend as well.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank inder79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelOperationsWM, Hotel Operations at Wynn Macau, responded to this reviewResponded 4 weeks ago

Dear inder79,

Thank you for your gracious comments.

It was a joy reading your review of Wynn Macau. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. Your comments have been shared with our team and they are very grateful for your kind words.

We sincerely appreciate your endorsement of Wynn Macau and look forward to welcoming you again in the future.

Yours sincerely,


Clive Cheng
Senior Vice President - Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

Very recommended hotel troom stay at macau. It is clean, cosy and spacious. Worth the price. The building design is nice too. Surely will be back to stay there if i visit macau again. Hotel staff are friendly too

Stayed: June 2017, travelled with friends
Thank HenSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelOperationsWM, Hotel Operations at Wynn Macau, responded to this reviewResponded 21 May 2018

Dear HenSun,

Thank you for your gracious comments.

At Wynn Macau, we take pride in delivering luxury service with personality. We are glad to know that you saw the personality in us, the personality which makes you feel warm, welcomed, pampered and connected.

Thank you for your compliments!

Yours sincerely,


Clive Cheng
Senior Vice President - Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2018

I spent two nights in the Wynn Tower and I really enjoyed the service. Check in and check out were fast and efficient. I ate at two restaurants on site and the service there was also very good. It is in a good location with Star World and MGM right across the street. Grand Lisboa hotel is a block over and Fisherman's Wharf is about a 30 minute walk away. By taxi, the Macau ferry terminal is about 10 to 20 minutes away depending on traffic. Outside to the right are local shuttles to the ferry terminal and Wynn Cotai.

By the elevator entrance is the sundry store which was open every time I walked by it. I checked the Sundry store one time and they did not offer much in regards to souvenirs. They did not offer drinks for sale.

The hotel room is spacious. The bed is comfortable. Bathroom is immense. It has a separate tub and shower. The double vanity is stocked with plenty of supplies. They have free Wi-Fi. The electronic lights and curtain are easy to operate. Getting around the casino is relatively easy. One thing I did notice about casinos in general in Macau, one has to be 21 to walk through the casino. Some of the restaurants are located in the casino area so they are inaccessible to those under 21. If under 21, to get to some locations, one will have walk outside and around and enter through another entrance. This is one thing to think about if bringing a family to Macau.

The pool area is spectacular but compared to the rest of the complex, it is a small area. You can access it from a small door located near check in. I walked by it twice before it was pointed out to me. There is a wonderful view of it walking into the building but I did not see many people utilize it. It is not very long or deep.

The shops are all high end. Near the entrance to Wynn Encore in the rotunda are 2 shows I missed. Out front is the water show which I caught part of. If you have seen the water show at other venues, you are not missing much.

This was wonderful property to just relax and unwind. I would definitely stay here again.

Room Tip: Choose a higher floor
  • Stayed: April 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelOperationsWM, Hotel Operations at Wynn Macau, responded to this reviewResponded 21 May 2018

Dear Joe T,

Thank you for sharing your review with us!

We genuinely feel privileged to read your kind comments about your recent experience at Wynn Macau. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception.

Thank you for giving us the opportunity to make your stay in Macau an enjoyable one and we hope you will return soon.

Yours sincerely,


Clive Cheng
Senior Vice President - Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018 via mobile

A grand hotel with spacious rooms. An electronic gadget near bed to control curtains and lighting. Shower pressure seems like a waterfall but the shower head can’t be tilted to a wide angle. I’ve never seen such a mega bathroom before. Cafe Esplanade offers buffet breakfast with quality food. The New York Cheesecake served in room is very nice as well. Surely will come again.

Stayed: April 2018, travelled as a couple
Thank YarraRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelOperationsWM, Hotel Operations at Wynn Macau, responded to this reviewResponded 18 April 2018

Dear YarraRiver,

Thank you for your lovely review.

Your comments left us absolutely glowing and it was a pleasure to have had you stay with us.
We are delighted that you enjoyed all the details in the room and appreciated the little things that make Wynn Macau unique and wonderful.

We greatly appreciate your kind endorsement, and we hope to have the opportunity to be at your service again soon.

Yours sincerely,


Clive Cheng
Senior Vice President – Hotel Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

The room is spacious - we booked a standard room over the chinese new year holidays. Surprisingly the hotel wasn't meat packed with people so it was good. As usual, Wynn gives a very comfortable and stable vibe to guests. Its not understaffed, service is good.

Room amenities is good too - love their slippers. The day i went was kinda chilly but we managed to have a dip in the pool as it was heated and it was a very amazing choice.
Opened a bottle of bubbles by the pool and wasn't too pricey either.

Good stay. Recommended!

  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jwylam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelOperationsWM, Hotel Operations at Wynn Macau, responded to this reviewResponded 15 March 2018

Dear jwylam,

Thank you for your gracious comments and we are pleased to know how much you enjoyed our bespoke amenities.

We take pride in delivering luxury service with personality. We are glad to know that you saw the personality in us, the personality which makes you feel warm, welcomed, pampered and connected.

At Wynn Macau we use only the finest materials to create our own exclusive collection of amenities. We considered every aspect, from guest comfort to a sense of luxury, when selecting each of them. We are glad that you felt the difference as this is our genuine goal.

We hope to see you back soon for another memorable visit!

Yours sincerely,



Clive Cheng
Vice President – Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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