The service was absolutely amazing and we enjoyed our stay very much. It was my visit visit but I was also EXTREMELY UPSET that I got a Cotai Suite room with a relaxation pool that was NOT 13 ft long as advertised on the website and shown in the pictures and also in various videos. My pool was only 6 ft long at the month. I didn't want to complain to the staff at reception because it was not their problem but I really feel the hotel should not advertise fake pictures! My room number was 2606 and I just checked out today! Because of this I am giving the hotel a 3 star rating.
- Official Description (provided by the hotel):
- Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more less
- Reservation Options:
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- Also Known As:
- Banyan Tree Macau Hotel Macau