We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Could not fault ;-))))”
Review of Ploy Palace Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ploy Palace Hotel
Ranked #3 of 11 Hotels in Mukdahan
Famagusta, Cyprus
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Could not fault ;-))))”
Reviewed 6 March 2012

Could not fault our stay at Ploy Palace Hotel. I have been to almost all Thai provinces over last 30 years, and having initially lived there in the 80s have visited the good, bad and ugly since!
A good hotel needs a convenient location, facilities and service, but without expert management things tend to fall apart. In the Ploy Palace this is not the case, thanks to Mr. Charlie (General Manager), he is a long time veteran of some of Bangkok’s top hotels (inc Sheraton and Dusit). He is very informative and hospitality seems to come naturally to him.
We stayed in room 909 on the B12 floor (1400BT) inc breakfast – a great deal for $10 over the standard rooms, that looked rather tired.
Hotel has several quality venues inc Roof Cafe, Karaoke and Lobby Café. Also a SPA over the road.
If you don’t fancy the hotel facilities min walk to night bars and cafes, also 7/11 – 7/24 over the road that sells comfort food (dim sum, etc. at crazy prices ;-))))
One constructive criticism – would be nice to have a few new beds on the roof top next to the pool.
Thanks Charlie and chok de cap ;-)))))))
Norman & Ruta
Newcastle U.K
Vilnius, Lithuania

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ruta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

74 reviews from our community

Traveller rating
    18
    42
    13
    1
    0
See reviews for
11
26
12
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Swedish first
  • Thai first
  • Any
English first
Bangkok, Thailand
Level 6 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 8 February 2012

The hotel is OK; reasonable position, and reasonable standard for an up-country Thai hotel. However the rooms are looking a little tired with ants running up and down the bathroom tiles.....
My main complaint is the photo of the hotel which is entirely misleading.
To get anywhere near the river is a long walk or a samlor ride away, and the photo most websites feature is a stretched version of the back of the hotel. This stretch of water is a cement surrounded 'pond' with a running track round it - It may may be the local sewage depatments, as it certainly isn't a scenic spot! It certainly has contraptions in the water similar to those in sewage ponds.

Room Tip: The view over the city is much better than the one over the sewage farm.
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nakhon Ratchasima, Thailand
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 July 2011

Physically this hotel is fine. Location is good (although as pointed out earlier not as close to the river as it implies), rooms fine (this is not Bangkok) and a good dining/bar area. On this it would have comfortably merited a good "4" rating. One small thig though - on the 8th floor there are bees nests outside the window, which means they can't be cleaned, so they are very dirty.

It only scraped a three in my estimation however due to being let down by the staff. I had paid for 3 nights (Fri/Sat/Sun), and had a "voucher" for the stay and a receipt for payment. Myself and my girlfriend travelled overnight from Bangkok, arriving at the hotel at around 7am on the Saturday morning. I had paid for the Friday night and indicated "late check-in" to save any hassle. They claimed I was only booked for two nights (Sat/Sun), and did not give us a voucher for breakfast on the Sat morning, despite the receipt and booking confirmation clearly showing otherwise.

Then come Sunday, when I checked out at 7pm (remembering I had paid for Sunday night too), first they tried to charge me again for the stay (despite them holding a copy of my pre-payment receipt), and then trying to charge me a late check-out fee (when I had paid all night Sunday to avoid such arguements). Incidentally, it was not a language barrier issue - my girlfriend is a native of Mukdahan.

In addition to this, the attitude in general of the staff we experienced was very poor. Having paid for three nights when only one full one was spent in the hotel (this was deliberate, supposedly to avoid this type of problem), it was as if we were an inconvenience and a nuisance to them. At times their approach was plain rude. And despite paying for these three nights, by their way of it the staff would have had us paying almost double that again.

As I said, physically the hotel is fine. For us though, it was horribly let down in particular by the reception staff. For this reason we will not stay at Ploy Palace again.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank AndyL30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level 6 Contributor
454 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
Reviewed 20 July 2011

All the hotels pictures show it on the side of the mekong river. This must have involved a lot of photoshopping, as it is about 1 kilometre walking to the riverfront. Nice hotel, once again as most hotels in the Isaan in need of some upkeep. Swimming pool on the third floor was clean, but the hallway to it and the changing area not. Lovely swimming though.

Rooms have a good size and well equipped bathroom with very nice lemongraas shampoo. Showers are of the turbotype with very powerfull hot water. Must be a first in Thailand. At least in the places we are staying ;-). Good breakfastspread, that was being replenished all the time. We paid 1050 baht for a double room.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Hansje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2010

I am a Thai person living in the US. Last month, I visited Thailand and went to Mukdahan for the first time as I planned to go to Phra thart Panom Temple. We contacted Ploy Palace Hotel through their website and got reservation smoothly. To me, this hotel was very nice and the staff were very friendly. Their breakfast was something I really enjoyed as they randomly prepared some local dishes, including some Vietnamese or E-San food, to serve guests every morning. Their location, I would say is the best in town, close to everything! Their rooms are in good condition, and the price I got was very reasonable compared to another hotel in Mukdahan. If I had a chance to visit Mukdahan again, I will definitely stay at Ploy Palace Hotel.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank odie_online
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Mukdahan
0.5 km away
Mukdahan Grand Hotel
Mukdahan Grand Hotel
#9 of 11 in Mukdahan
18 reviews
0.0 km away
Kieng Piman Hotel
Kieng Piman Hotel
#1 of 11 in Mukdahan
24 reviews
1.8 km away
Bird Day Boutique Hotel
Bird Day Boutique Hotel
#2 of 11 in Mukdahan
17 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Hop Inn Mukdahan
Hop Inn Mukdahan
#4 of 11 in Mukdahan
12 reviews
3.5 km away
Villa Thiwa Hotel
Villa Thiwa Hotel
#5 of 11 in Mukdahan
8 reviews
2.8 km away
Daosavanh Resort & Spa Hotel
Daosavanh Resort & Spa Hotel
#1 of 8 in Savannakhet
87 reviews
Show Prices
Show Prices
Show Prices

Been to Ploy Palace Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Ploy Palace Hotel

Property: Ploy Palace Hotel
Address: 40 Pitak Phanom Khet Rd., Mukdahan 49000, Thailand
Region: Thailand > Mukdahan Province > Mukdahan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 11 Hotels in Mukdahan
Price range (per night): ₹ 1,798 - ₹ 2,696
Hotel Class:3.5 star — Ploy Palace Hotel 3.5*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Agoda so you can book your Ploy Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing