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“the anniversary wknd to top all others” 5 of 5 bubbles
Review of Rockwater Secret Cove Resort

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Rockwater Secret Cove Resort
Ranked #1 of 1 Hotels in Halfmoon Bay
Vancouver, Canada
1 review
“the anniversary wknd to top all others”
5 of 5 bubbles Reviewed 4 April 2012

amazing, breathtaking, relaxing, stunning, fabulously staffed resort, perfect for a getaway or special occassion. massages, gourmet meals, phenomenal views, tenthouse suites, like no other hotel suite you have ever stayed in. Easy to get to, hard to leave. Very well run resort, friendy staff and again, the tenthouse suites are a must to stay in, worth every penny and then some. Thanks for the most memorable Anniversary ever!

Room Tip: kittyhawk suite. worth the extra walk just for the privacy.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pocomom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, 5 April 2012
Thanks very much for sharing your experience with the Trip Advisor readers pertaining to your recent stay at the Rockwater Resort.

Our team was delighted to hear about your wonderful comments and feedback.

On a personal note it was my pleasure in meeting you in person this past Saturday morning.

We look forward to hosting you and your family again in the future.

Sincerely,

Dikran Zabunyan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 29 March 2012

Stayed in one of the tent units. nice view - but there were some problems with noise. If you speak in normal tones, or play music - it's a major issue. Don't go to this resort - If there is a problem - management is very ignorant, Ruined our entire stay. And, I paid FULL price to be treated like this? There are many other beautiful properties on the Sunshine Coast, I'm a world traveller, and This one is way over-rated.

Room Tip: Do not do tent suites unless you are willing to whisper the whole time.
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  • Stayed April 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank tripreviews41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, 3 April 2012
Dear Sir/Madam,

Thank You very much for taking the time to write about your stay with us in April 2011.

Although I arrived at Rockwater Resort in early July 2011 as its General Manager, I was very dissapointed to read about your experience and I can assure that " Ignorant Management " no longer exists at the Rockwater Resort.

Our security/noise policy is tailored to ensure 100 percent guest satisfaction.

Please accept our sincere apologies and we are hoping that you will overlook our shortcomings and provide us with an opportunity to make amends in the future.

I am very confident is saying that Our Management and Staff at the Award Winning Rockwater Resort are outstanding. Recently we were voted as the Top 12 Dream Destinations in the world for 2013 by Teldon Media.

In concluding please feel free to call me directly at the resort so that we can futher discuss your stay.

Yours Truly,

Dikran Zabunyan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey BC
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

My fiance and I stayed here for 2 nights as we are getting married here in July and wanted to check it out beforehand. Some very recent renovations added to the experience and overall it was a great stay! The locations is spectacular, it really is beautiful...and although the weather wasn't great..in the summer it would be awesome! We stayed in the lodge and while it is quite nice it's small. Service was pleasant and professional. The room itself, was nicely decorated, updated and clean, but small. Didn't love the location of the ground floor , only because the view was limited and you definitely want to be able to see the water! Bathroom was gorgeous and had a big soaker tub for two. Couple little issues in the room...we found the pillows to be too big for our liking and there weren't any others available( not even in the closet) so we had to request some. Also no extra blanket or ironing board to be found. Little details, but it is the little things that matter and a resort of this rating should be paying attention to details. And even though the room is quite modern and looks recently renovated, there was a old tubeTV in the room . Big faux pas. Should be replaced.
Restaurant service and food was great! We enjoyed both breakfast and dinner that we had there. The restaurant itself we found to be a bit stark and need of some decoration. Needs some added touches perhaps artwork, plants..something to soften it.
Looking forward to returning in the summer when things are in full swing and our tent stay!

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank travelchic43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, 6 April 2012
Thank You very much for your very kind review and precise observations.

Although the majority of the reviews pertaining to the renovations have received excellent feed back, we are however in the process of adding soft touches to enhance the look of our dining room/lounge area. As a matter of fact we have retained the services of a well known local artist who will assist us in this process.

In the meantime I would like to note that the little things which we neglected during your stay have been remedied and put in place.

We look forward to having you back in July and are delighted to host your wedding here at the Award Winning Rockwater Resort.

Yours truly,

Dikran Zabunyan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2012

Amazing resort. Beautiful views from the tent house suites. Incredibly comfortable. We will definately be back.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Coraboecker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, 6 April 2012
Thank You very much for a fantastic review. We were delighted to hear that you had an excellent stay with us. We look forward to be " At Your Service " in the future.

Sincerely,

Dikran Zabunyan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

Last weekend I spent 2 nights at this unique resort for a group event. One night in an awesome 'tent-suite' situated along a boardwalk, overlooking the ocean. Second night in the main lodge in a great hotel room, other friends chose one of the waters-edge cabins. I loved the choices of accomodation, and all were first rate. The staff were great, the meals out of this world, and our group of 30 were looked after with smiles by all. The last time I was there for business, and I was happy to get back for some fun!

Room Tip: Tent Suites are perfect for a romantic getaway, and in the main lodge the bottom floor rooms lead ri...
See more room tips
  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gonnabegone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, 3 April 2012
Thank You very much for taking the time to share your experience at the Rockwater Resort.

It was our pleasure in hosting your wonderful group.

We look forward to seeing you again in the future.

Sincerely,

Dikran Zabunyan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rockwater Secret Cove Resort

Property: Rockwater Secret Cove Resort
Address: 5356 Ole's Cove Rd | Halfmoon Bay, Halfmoon Bay, British Columbia V0N 1Y2, Canada
Region: Canada > British Columbia > Sunshine Coast > Halfmoon Bay
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Halfmoon Bay
Price range (per night): ₹ 9,610 - ₹ 14,594
Hotel Class:4 star — Rockwater Secret Cove Resort 4*
Number of rooms: 38
Official Description (provided by the hotel):
Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings. ... more   less 
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Also Known As:
Rockwater Secret Cove Hotel Halfmoon Bay
Hotel Rockwater Secret Cove
Rockwater Secret Cove Resort Halfmoon Bay, Sunshine Coast

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