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Lyn V
Windaroo Qld

To die for sunsets. Best spot on island to view them!

4.0 of 5 bubblesReviewed 12 Aug 2015via mobile
Perfect location, great staff, very welcoming, good food, to die for sunsets. Best place to view sunset in front of this awesome resort! Love that u can only bike ride or use horse n buggy, great island pace. Snorkelling great too! Only downside: never drink the water or ice, only use bottled water.
Date of stay: March 2015
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this review
Responded 15 Aug 2015
Dear Lyn V

Warmest greetings from Hotel Ombak Sunset ... paradise just a head.

We are pleased to hear that you have enjoyed your recent stay with us.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

On your review you are mentioning that we have perfect location, great staff, good food and best place for sunset. We do appreciated it.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Warmest regards,

I Gede Narayana
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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View more hotels in Gili Trawangan
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Reviewed 12 August 2015

We had recently planned a trip to Lombok for 5 days and were told to include Gili Trawangan in our itinerary. So we managed to squeeze in 1 day to stay over in the island before heading out to Bali.

We had booked Villa Ombak first and one arrival, they gave us the option of upgrading our 2 rooms to a private villa in Ombak or choosing 2 upgraded rooms in Ombak Sunset. We decided to choosen Ombak Sunset for the quiet comfort that it offers and its access to the more beautiful north beach in Trawangan.

We sure did choose well, cause we sorely felt that just 1 day is not sufficient to fully enjoy the comfort at Ombak Sunset. Excellent rooms with great views of the beach and Swimming Pool area. Great breakfast and very understanding and helpful staff.
Their Spa has great packages for both men and women and do recommend a visit while staying there.

If there was one sore point, i think the dinner in the restaurant can be improved. However their morning breakfast spread was quite good.

Room tip: Great views, good swimming pool and Spa. Pick the rooms on the higher floor to get the better views
Date of stay: August 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SharanRamesh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this reviewResponded 16 August 2015

Dear Sharan23

Warmest greetings from Hotel Ombak Sunset ... paradise just a head.

We are pleased to hear that you have enjoyed your recent stay with us.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

On your review you are mentioning that we have excellent room, great views of the beach and pool, great breakfast. Thank you also for mentioning particularly our very understanding and helpful staff. We do appreciated it.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Warmest regards,

I Gede Narayana
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2015

I stayed here after New Year and got a great price for one of their garden villas. Everything was perfect, with a huge bedroom and a charming open-air bathroom! Beautiful grounds, immaculately kept and an enormous swimming pool. Their beachside facilities were lovely and the staff were admirable in thier professionalism and helpfulness.
I can't wait to go back there with my wife.

Room tip: All the rooms are excellent, set in beautiful gardens.
Date of stay: January 2015
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank aaSilverFox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this reviewResponded 16 August 2015

Dear aaSilverFox

Warmest greetings from Hotel Ombak Sunset ... paradise just a head.

We are pleased to hear that you have enjoyed your recent stay with us.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Warmest regards,

I Gede Narayana
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2015 via mobile

A rocky boat trip across to gili was forgotten once the horse dropped us at ombak sunset. A room upgrade, welcome drinks, and pleasant smiles from staff made the start of our 5 days memorable. The swimming pool is a highlight, as are the ocean swings for sunset. A bit further from the main nightlife, but not a hassle to walk to/ from. The room was spacious and comfortable. The outdoor bathroom was an experience and quite enjoyable.

Date of stay: August 2015
Trip type: Travelled with friends
Thank Lmo211
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this reviewResponded 16 August 2015

Dear Lmo211

Warmest greetings from Hotel Ombak Sunset ... paradise just a head.

We are pleased to hear that you have enjoyed your recent stay with us.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Warmest regards,

I Gede Narayana
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2015 via mobile

Overall a very nice hotel that I'd recommend. Keep the location in mind depending on your plans for the island.

Pros:
- Rooms and complex are clean and we'll laid out. Ended up with 2x king beds instead of 2x twin which was very nice. Nice little gazebos scattered around.
- Lots of food options. The dinner buffet was very good for a buffet. Nice setting for the sunset.
- Staff were helpful and friendly.

Cons:
- Location. Says 2km across the middle of the island to everything. In reality you have to take the long route which is about 30min walk. Nothing close to the hotel. Keep this in mind if you are planning on partying. Probably a good idea to rent bikes. We were out late and just walked back, but it was less than ideal.
- Breakfast is poor. Don't get the breakfast option. Although not many choices around.
- Pool is open to public and a few times we couldn't get a seat / sun chair because everything was taken.
- Bathroom is nice, but showers weak.

Date of stay: August 2015
Trip type: Travelled with friends
Thank thesteak2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this reviewResponded 16 August 2015

Dear Thesteak2,

Warmest greetings from Hotel Ombak Sunset...paradise just a head.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

Thank you for mentioning some positive points like overall that our hotel is nice and you will recommends to the reader.
Room and complex were clean, very good buffet dinner and our friendly and helpful staff. We do appreciate it.

With regret to know that some services that we provide were not meet your expectation. We do apologize for this inconvenient.

We will follow up internally all of your review with our team in regards to provide a better service in the near future.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Kinds regards,
I Gede Narayana
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2015

This hotel relies too much on its location, upon check in staff were friendly however it did feel a little robotic and rehearsed. Room was fine, very spacious, clean and tidy.
The restaurant lets the place down, staff are slow and dis interested. The pool is huge, however needs maintenance. This place has potential to be amazing I'm worried that future competition may harm its reputation.
We booked for 2 nights direct through there website, however emailing them direct they advised they only had villas left, which was not correct.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Carrie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narayana_ombaksunset, Manager at Hotel Ombak Sunset, responded to this reviewResponded 16 August 2015

Dear Carrie L,

Warmest greetings from Hotel Ombak Sunset...paradise just a head.

On behalf of the management, I would like to express our sincere thank you for your feedback towards Tripadvisor for our hotel.

With regret to know that some services that we provide were not meet your expectation. We do apologize for this inconvenient.

We will follow up internally all of your review with our team in regards to provide a better service in the near future.

Our team member will be delighted to welcome you back for your next visit fortunately in a near future.

Kinds regards,

I Gede Narayana
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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