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All reviews playa den pool bar sea view minute walk self catering bed apartment bars and restaurants old town en bossa cleaned every day group of friends air conditioning fantastic location half board water taxi pools supermarket
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Reviewed 5 July 2022

We went out for a meal and some drinks on a friday, got back to our apartment and opened the balcony to find someone had put another table on our balcony. We called the security up to ask why it was there and why had someone been in our room. The security guard and maintainence man appeared and broke the leg off the table trying to remove it from our room. The next day a big security man turned up demanding we pay him £150 euro and accused us of stealing the table from another room, we then had him and the manager threatening us with the police if we didnt pay. We explained the situation and explained 1) why the hell would we need another table when we have one, 2) how would we get it in the room and 3) why would we call security up to remove it if we stolen it? It all seemed like a massive scam to make money out of us. Each day we were threatened with the police, despite this i continued to refuse to pay and eventually i got the Jet 2 reps involved who tried explaining everything to the hotel staff but they werent interested. This completely ruined our trip because we didnt want to go out anywhere and have a few drinks in case we got back to our room and the police were there. I am completely furious and i would advise people to not stay here.

Date of stay: July 2022
    • Value
    • Rooms
    • Service
Thank 80georged
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ilenia De Simone, Atención al cliente/recepción at Aparthotel Vibra Jabeque Soul, responded to this reviewResponded 10 July 2022

Dear guest,
I apologize that we didn't met your expectations. Even though the mistery hasn't been solved, I would like you to understand that we deal with every kind of guest here in Ibiza, especially in high season when all the clubs are open, a lot of unexplainable things happens. We have to investigate each and every case in order to guarantee the safety of our clients.
We hope you will give us a second chance to show you that everything we care is our guest satisfaction.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2022

The hotel is in a great location - out the main entrance turn left and within 15 - 20 mins your are in playa den bossa with all its night and club life - turn right and within 5 mins you are in the quieter resort of Figueretes. You are also only few minutes by taxi or 30 minutes by water taxi from ibiza town. The hotel is kept very clean. The staff are very helpful. All rooms face the sea so any room from the 2nd floor up has great views. The rooms need a little up-dating but are well maintained and kept clean by the friendly staff. The breakfast buffet catered for all needs. Unfortunately the pool bar closed at 7pm, but there was nowhere else within the hotel for those guests who where not there to party but wished to enjoy a quite drink before bed. For those who, like my wife and i who are looking for a more relaxing quite time this hotel may not be for you.

Room tip: All rooms have sea views - any room 2nd floor and above has great views
Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank John V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ilenia De Simone, Atención al cliente/recepción at Aparthotel Vibra Jabeque Soul, responded to this reviewResponded 10 July 2022

Dear John,
thank you to take time to leave a review and share your opinion about Vibra Jabeque with all the TripAdvisor users. We are aware that our location is very privileged. It connects the old town of Dalt Vila with Playa d'en Bossa, well known as the party area with all the best clubs of the island. Is the place to be if you don't want to miss anything of the party scene, but also want to chill and relax at the pool side. The pool area is really beloved from our guests that visit us from all around the world. With pleasure I will forward your suggestion to the management to extend the opening time of our pool bar. We treasure each and every proposal to improve our guest service day by day.
Should you wish to visit us again, do not hesitate to contact our booking department.

Best Regards from the sunny island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2022 via mobile

Me and my husband chose this hotel for its sea views and we were not disappointed! The room and hotel were clean, the pool was nice and it was in a perfect location. Only about 20 mins walk to bossa and Ibiza town and even closer to 2 lovely beaches. Perfect place for couples who want a mix between a relaxing holiday that’s also close to big party venues.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank taylorw574
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ilenia De Simone, Atención al cliente/recepción at Aparthotel Vibra Jabeque Soul, responded to this reviewResponded 30 June 2022

Dear Taylor,
thank you for the beautiful review that you decided to share with TripAdvisor community. We are aware that the Aparthotel Vibra Jabeque is located in a strategical spot, which connects the city center to the club area. Is the place to be if you don't wanna miss anything of the party scene, but still relax and chill at the pool area.
We hope to have the chance to see you soon again between our guests.

Best Regards from the White Island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2022

Great view - rooms very basic and not cleaned but as to be expected for the place but we got top floor view which was great - staff were nice and a close walk to the beach - if you ar on a budget its a great shout

Date of stay: June 2022
    • Value
    • Rooms
    • Service
Thank Richard C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ilenia De Simone, Atención al cliente/recepción at Aparthotel Vibra Jabeque Soul, responded to this reviewResponded 30 June 2022

Dear Richard,
first of all I would like to thank you for the time spent writing this review. It is fundamental for us to get to know as many comments as possible, in order to improve our service and customer care day by day. I will forward your nice words about the staff to all the departments. I hope you enjoyed the view and the mood at the pool, with dj sessions every afternoon.

Should you decide to visit us again, remember that our booking department is always available.

Best Regards from the sunny island

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2022 via mobile

Quite a nice surprise, it deserves a better score, as the location is ideal and the sea view from all apartments is amazing. The property is entirely renovated, it has several nice pools. The apartment itself is spacious, clean and fully equipped. We took the half board which was a good value, the breakfast is great, the dinner has little choice and few people are talking it, but we also found dishes we liked. The desserts could be improved. For French guests, they could have more than 1 french speaking TV channel. The property is a 30 mins walk to the old town and along the Figueretes promenade with beaches.

Date of stay: May 2022
Trip type: Travelled with friends
Thank PMC-V23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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