We have just returned from our 11th trip to the Iberostar Grand from the 28th of August-September 11th for 14 nights. This hotel is still as amazing as our first trip back in 2007. The service you receive is second to none from the minute you get out of your taxi and are greeted by Ricardo and his team. We were upgraded to an ocean front room with beautiful views of the beach which was really appreciated. All the restaurants that we visited many times served excellent food and service with a smile. We were greeted in the restaurants and the buffet by Octavia who cannot do enough for you he is constantly smiling and is jolly all day . Raul Rosales Calzada was our server in the Japanese and the Italian we know him from our previous visits and is so attentive to all customers. It was nice to see Olivia who always asks if there is something she can do for us. Le brisa was a favorite buffet for lunch with endless choices of food served by Angel, Hugo, Cicillia and many others that give excellent service always with a smile. The Star friends were always entertaining headed by Eder, alongside Andy, Lomas, Louis,Lesley,Bibiana and Karen.Overall it was a fantastic holiday and we have booked to go back next year.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, HotelQuickly and Prestigia so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya