finding our apartment here on arrival was somewhat tricky in the dark as no-one took us there. although we were given verbal directions, having never been there before, it took awhile for us to find it, and then had more fun and games trying to locate the front door. Once in, were quite pleased with the place. a quick phone call to reception sorted out extra pillows and a kettle.
the site is quite spread out but that wasn't too much of a problem once we had some daylight to see where we were going.
found two of the pools mentioned - couldn't miss one of them as it was very near our apartment, but they aren't all always heated - be warned they are very cold if they aren't! they also seemed to like rotating which pool they heated too, but there was nothing to say which one was and when - you had to figure that out for yourself.
food was of a reasonable quality, could possibly have been a bit more variety to it, but there was always something to eat, even if you did end up wandering around the various cooking and buffet stations.
the soft drinks, including the tea and coffee were fine for the most part, but occasionally the soft fizzy drinks machines ran out of their colouring and flavouring, however the staff soon rectified that. can't comment on the alcohol as i don't drink the stuff.
be aware when it comes to evening meals - its not a case of turn up when you want to nor sit anywhere you feel like. they have two sittings - 6pm and 8pm (we didn't get a choice of which we wanted, but then we don't have kids)and you are told on your first evening where you are sitting, and what time you are eating. that table is yours for the duration, but only on the evening meal. you can choose where you sit for breakfast and lunch.
impressed by the standard of their staff, all helpful, polite and friendly, all willing to help, from posting a postcard to come back to the uk, to a good standard of cleanliness in the rooms and everything else in between.
cant comment on the evening entertainment as we didn't get involved with that, but plenty of activities available during the day for all the family,and plenty of sun loungers to go around.
overall, I'd go back again - already booked for December 2012, so it cant be that bad!
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- Also Known As:
- Riu Olivina Hotel
- Relaxia Olivina Lanzarote/Puerto Del Carmen