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“Great Holiday at Riu Paraiso” 5 of 5 bubbles
Review of ClubHotel Riu Paraiso Lanzarote Resort

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ClubHotel Riu Paraiso Lanzarote Resort
Ranked #21 of 94 Hotels in Puerto Del Carmen
Certificate of Excellence
Truro
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Holiday at Riu Paraiso”
5 of 5 bubbles Reviewed 16 April 2012

Loved every minute of our week long stay at the Riu Paraiso. I think some people need to get real about the food - we are serious about food, too, we don't put up with any old slop, and we don't agree that the food was bad (you want bad all-inclusive food, try the Tamaimo Tropical on Tenerife). This is a large, all inclusive hotel, if you want a la carte quality every night, then you're not going to get it at this price. The staff are first class, the cleanliness 100% (didn't see a single 'roach all week!), the rooms excellent, the drinks more than adequate and the overall experience very good indeed. We can't wait to go again.

However, we would not pay the price for the tour operator's excursions in favour of hiring a car, much better way of seeing the island.

Room Tip: When booking, ask for upper floor in the main building, you'll get better views from your balcon...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Jonathan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (927)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Just back after two weeks Hotel & staff could not be faulted.As with all buffet meal sometimes not very hot but always a good choice. Staff very friendly & helpful at all times. Plenty of sun beds but on 2nd week people claiming the before 8. Only fault we went with first choice company o.k. but plane will be on antiques roadshow next week seats worn out & cramped.

Room Tip: It is a very large complex some rooms are a walk from the dinning areas of an evening
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dereklane60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mold, Wales
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

Six of us (all adults) stayed at the Riu Paraiso from 5th to 12th April 2012. We booked last September and paid £4000 including UK VAT and for the "choose your seats" option on Thomas Cook Airways. We arrived early afternoon after a very smooth flight and a straightforward transfer to the hotel and the reception process was speedy and friendly. In fact the strongest asset of this hotel must be the staff, all of whom are friendly and helpful and who do their best for their guests.
Our rooms were adjacent and on the ground floor (128, 130, 132). The view was of the tennis courts but we each had a nice patio with a table and chairs and the room itself was a good size with twin beds (as requested: three parents with adult offspring) and spotlessly clean. The bathroom was large and had a bath as well as a shower that produced constant hot water to a strong pressure.
The hotel is large and spacious. Our rooms were not far away from the bar, restaurant and pools, and the beach is just across the road. The majority of the guests were German but other than the early reservation of sunbeds for which they are of course well known, they were of a wide age range,quiet, polite and no trouble to anyone. Which is of course more than can be said for all of our fellow Brits.

The hotel struggled a bit over the Easter Weekend as it must have been close to capacity and the food went from excellent on Good Friday when there was plentiful smoked salmon and big langoustine style prawns to a lower standard on Saturday and Sunday, and we chose to eat out on both of those nights in search of better dinner and a more leisurely meal rather than a queue and a refuelling experience. No complaints though as you do tend to get what you pay for and this is the bargain end of the all inclusive experience. Breakfast was very good all week and the day time dining room and snack bar combination meant that there was pretty well always food available during the day. We ate in one of the speciality restaurants (Mexican) and it was better than the normal buffet without being particularly authentic. We chose to eat out on four nights and a lunch time, but that was also about wanting to see a bit of local life than a direct complaint about the hotel food.We found an excellent Spanish restaurant in a side street off Puerto del Carmen town and went twice, and we also enjoyed a very nice meal in the old port, and had a fun night out with food and lots of beer and sangria at Rancho Texas. Lunch out is a more debatable experience and I suspect that there is nowhere local that is better than the hotel.
The hotel wine was drinkable if very bland and we chose to buy our aperitif wines from the supermarket and chill them in the room fridge. I like Cruzcampo beer and it was available on a self service basis through the day until midnight. Vodka, Gin, Amaretto and other spirits were cheerfully served in big measures with the ice usually put in after the spirit. No complaints at all. I saw one UK couple served Ballantines Whisky in measures large enough to see some people off in one go!
The beach towel change man was friendly and although the towels were not big fluffy beach towels (Holiday Inn Express rather than Malmaison), I do think that some people need to get real. They were perfectly clean and adequate and were changed as often as requested. The resident cat is black and choosy about tit bits. She turned down prawn and fish from me but enjoyed pork. We saw two other cats much less frequently and they could have been the black cat's mates on a visit. None are any trouble but none can be bothered chasing the two or three resident pigeons.
We went on an excursion to the volcanoes which was very good and had a knowledgeable guide and a careful driver but the excursion was spoiled a little at the end by a pointless stop at a wine bodegas, as there was no tour and the sample offered was pathetic and to add insult to injury, the wines were actually much cheaper in local supermarkets. And not great. We also did the Rancho Texas BBQ evening which was very good and offered plenty of food and unlimited beer and sangria or soft drinks.
Great snorkelling from the sea off the beach over the road - angel fish and bass were the highlights. Beach beds were plentiful and cheaper than Mallorca at €10 for the pair all day.

Would I come back? Yes. This is the quiet end of Puerto del Carmen and although the hotel experience was not the same as the Gran Melia / Sensatori that my wife and I stayed at in Tenerife in February, then again neither was the price (£650 v. £1500 each). This was a very enjoyable holiday.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank IanJMold_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 13 April 2012

Just returned from the RIU Paraiso in Lanzarote. Most of the other reviews about this place are all true. The staff all say hello and go out of their way to help you. The food was very good, all inclusive buffet style with the option to change the evening meal to either the asian or mexican restaurant but book early. Evening meals are very busy and if you are not in by 6.30 pm opening you can be kept waiting for 10/15 mins until a table becomes free.The animation team keep things moving during the day but if you want to be involved you'll need to be reception / restaurant side as the palace area pools although good are also quiet (but the bar in the pool makes up for this). Turn left or right out of the back of the hotel and within 10-15 mins you are in shopping precincts / shops and bars that have sky sports (i.e. premier league football!!) The beach across the road from the hotel is very clean and quite long but almost deserted - probably because most hotels in the area are all inclusive. We found that Playa Blanca had a lot more breeze than Puerta Del Carmen so afternoons round the pool can heat up quite a lot. English papers arrive at 9.30 am, WIFI near reception is about 2 euros per 45 mins and there are internet screens for about the same price. It's about 15 min drive from the airport but you do not hear the planes taking off / landing though you do see them. Equal mix of Germans (in speedos!), English and Spanish. Quite a lot of daily activities - rifle shooting, archery, pistol shooting, boules, volley ball, keep fit, norwegian skiing (keep fit on skis!)...

There are several cats which are best to ignore, the rooms are clean and well specified (fantastic air-con) but a tad small. Bring a pillow though, the ones supplied are no more than towels rolled up (we asked for 2 extra straight away but I still had a stiff neck after the first day). TV is rubbish SKY news or BBC world news and TCM are the only english channels (why does sky news go quiet every 5 mins and just show news highlights?) - We went in April and loungers were getting booked up by around 8.30 / 9.00 am (much better than some resorts though!) you can change the towels each day

We are planning now when to return. The place is not for teenagers or early 20 somethings but young families or older people will find it very nice.

Room Tip: For a quiet room ask for the Palace side - odd numbers get the sun all day on the balcony
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margate
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 11 April 2012

Spent a week at the hotel there were 7 of us including a baby just under a year. The hotel in general is good the food is well presented but unfortunately quite repetative but owing to the size of this hotel its not surprising. The one thing the hotel we felt was lacking was a nice bar and seating area which you could relax after your meal. The staff were very friendly and helpful.

Room Tip: High floor rooms are quiet in the main building
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  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank PalmBayTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Paraiso Lanzarote Resort

Property: ClubHotel Riu Paraiso Lanzarote Resort
Address: Suiza 4, 35519 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Puerto Del Carmen
#3 Spa Hotel in Puerto Del Carmen
#11 Luxury Hotel in Puerto Del Carmen
#15 Romantic Hotel in Puerto Del Carmen
#15 Family Hotel in Puerto Del Carmen
Price range (per night): ₹ 9,802 - ₹ 25,636
Hotel Class:4 star — ClubHotel Riu Paraiso Lanzarote Resort 4*
Number of rooms: 501
Official Description (provided by the hotel):
* Located 30 m from Playa de los Pocillos beach * Two 2-story main buildings and 1 or 2-story annexes * 2 km from Puerto del Carmen * 400 m from various shops * 8 km from the airport * 300 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Clubhotel Riu Paraiso Lanzarote Hotel
Riu Paraiso Lanzarote
ClubHotel Riu Paraiso Lanzarote Resort Puerto Del Carmen

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