We booked a room for 2 nights through Expedia. I called to see if we could add an additional night to our stay only to be informed that the hotel did not have our reservation on file. The receptionist agreed to check with Expedia and call me back, and this did not happen. I called back again today only to be informed that a night had been dropped from my reservation due to our credit card information not being added to the paperwork. I did provide a credit card to hold the room and, to the best of my knowledge, hotels/Expedia do not even allow someone to hold a room without a card. At any rate, they had given my room away and made no efforts to rectify this situation. Expedia was made aware as well, and they were very helpful in finding another location. Unfortunately, absolutely no hotels in the area had any vacancies, and I have had to inform my children that we cannot in fact go to the beach this weekend. I am very disappointed in how this situation was handled and will not recommend this hotel.
- Official Description (provided by the hotel):
- All oceanfront rooms with small refrigerators, microwaves and private balconies. Full Service Restaurant open daily 6:30 am - 9 pm. Lounge open nightly with DJ on weekends. Meeting space available for groups from 15 to 120 persons. Only 1 mile to the NC Aquarium Pine Knoll Shores. Six miles to Ft Macon State Park. We are a family oriented resort - children and young adults under 21 must be with parents. We do not accept pets. ... more less
- Reservation Options:
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- Also Known As:
- Clam Digger Hotel Atlantic Beach
- Ramada Atlantic Beach
- Clamdigger Inn