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Reviewed 11 September 2017

The hotel itself is older and shows its age in some respects. The rooms were basic but very clean. The selling point of this hotel is its location along the river. From chairs provided outside the rear door of the room you can watch the amazing sunsets over the St Lawrence River. There are a couple of picnic tables for guests out back as well.

Staff was courteous and helpful at reception.

Would definitely stay here again.

Room Tip: Ask for ground floor if you have mobility issues or have difficulty with stairs which are the only option to reach the second floor.
  • Stayed: August 2017, travelled with friends
    • Rooms
    • Service
Thank Cambodia_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Responsable des relations publiques at Le Gaspesiana, responded to this reviewResponded 11 September 2017

Thank you very much for taking the time to review our hotel on TripAdvisor. We are pleased to read that you enjoyed your stay with us.

It is true that our location is definitely hard to beat, since we are located right in front of the river. We are glad that you were able to admire a typical Ste-Flavie sunset! Moreover, we are proud to offer clean comfortable rooms with an impeccable service. We hope that you had the chance to try our restaurant, which was completely renovated last spring.

With that being said, we cannot wait to welcome you again!

Best regards,
Geneviève

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Reviewed 5 September 2017

This was a 2 star motel when compared with many others in which we stayed in a long trip around Atlantic Canada. It's redeeming feature was a very fine restaurant staffed by charming people and a superb view of the mighty St Laurence in the morning. Front desk service tended to be slightly brusque when compared to other experiences in the region.

Room Tip: Be aware of what you are buying.
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank denbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Responsable des relations publiques at Le Gaspesiana, responded to this reviewResponded 6 September 2017

We would first like to thank you for reviewing our hotel on Tripadvisor. We would like to precise that we are a 3-star hotel, and we are sorry if you had a different impression.
Moreover, we are disappointed to see that the service offered by our front desk employees did not satisfy you. We invite you to give us more details on what you did not appreciated at info@legaspesiana.com. This way, we can assure a proper follow-up with our team and improve our services. Thank you for your time and hoping to hear from you soon! Cordially, Marion T.

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Reviewed 1 September 2017

Given the location on the river's edge, the tides showed their remarkable impact and allowed walks ( slippery!) through the tidal ponds to see krill, mussels, etc. The hotel was clearly the best in this small town and service throughout was excellent. We also had benefit of a balcony allowing us to was the sunset, etc.

Room Tip: Ensure you have a room with a river view; most do but check.
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JakeKGeorgeville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Public Relations Manager at Le Gaspesiana, responded to this reviewResponded 5 September 2017

Thank you so much for taking the time to review our hotel on Trip Advisor. We are really happy to read that you fully enjoyed your stay with us. It pleases us to know that you received a professional and courteous service from our team! Once again, thank you for your good words. We are looking forward to welcome you again soon! Best regards, Mélissa B.

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Reviewed 1 September 2017

This is essentially a basic motel with two redeeming features, the view of the river and the associated restaurant where we had a very good diner – without these I would have rated it 2. The room itself was basic and had some maintenance issues: the sliding glass door looking over the river did not open (a post it note apologised) so no chance of fresh air; the bathroom door did not shut; and the coffee machine only produced half a cup (I have no idea where the rest of the water went). Not good value for money.

Stayed: August 2017, travelled as a couple
Thank PercyVeerance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Public Relations Manager at Le Gaspesiana, responded to this reviewResponded 12 September 2017


We are truly sorry to read that you did not fully enjoy your stay at our hotel. We always work really hard to make sure that our customers lived the best experience at our hotel. First of all, we apologize for the inconveniences you met with the amenities of your room. A follow-up will be made on these aspects in order to fix these issues. On a more positive note, we are happy to read that you enjoyed the magnificent view on the river and that you had a great experience at our restaurant. As we truly have our customer’s satisfaction to heart, we invite you to contact Mrs. Genevieve Raîche, General Manager, at steflav@hotmail.com or by phone at 1-800-404-8233 in order to see if we could end your experience on more positive note! Best regards, Mélissa B.

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Reviewed 20 August 2017

We stayed here on our return from exploring Gaspésie. It made for an ideal spot for our purposes which was to take a break between journeys, we only stayed one night. Our room was on the second floor and had a seating area which was great. Lovely views over the St Lawrence and the beach area. Maybe a little tired but the hotel exudes warmth.

Be mindful that there are stairs to climb regarding handling luggage, lower rooms are available.

We thoroughly enjoyed breakfast and dinner in the restaurant and can honestly say that it was the best experience service wise in the whole region. Kudos to the wait staff and kitchen staff. Reservations are recommended for dinner. Staff were friendly, helpful and efficient.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank islandwoman_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TommyBernier1, Public Relations Manager at Le Gaspesiana, responded to this reviewResponded 21 August 2017

Thank you for taking a few moments to write a review on TripAdvisor about your recent stay at our hotel. We are glad that you had a great time with us !

As our hotel is located at the beginning of the Gaspesie, it is indeed an ideal choice to cut the road in half, if you have a long way to go. We are happy that you opted for a night at our hotel! Many of our customers mention the great view on the river from our rooms and restaurant. We are thrilled that you liked it as well! We are also touched that you found our service to be the best in the whole region. We work hard to provide to our guests the best experience possible. It is therefore very pleasant to read such nice words.

Once again, we thank you for your great words. We are looking forward to welcoming you again, next time you are in the region!

Best regards,
Geneviève

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