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Reviewed 15 August 2022

When I go back and forth from jobs in NY to home which is several states away, I don’t really need to stop here. I do stay at the HRP because the staff is excellent, the food is great and the point redemption is reasonable. I am able to upgrade about 50% of the time but even when I can’t, the excellence of the staff makes it a great stay.

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank brendanoliver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jenna Hertzog, Other at Hyatt Regency Princeton, responded to this reviewResponded 15 August 2022

Dear Brendonoliver,

Thank you for taking the time to share your feedback. We are glad to hear we are your home away from home by choose. I will be sure to share these wonderful comments with the team. We look forward to your return in the future.

Sincerely,
Jenna Hertzog
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2022

We stayed before and a second chance is always available but that's it. No more. Nothing had changed.

To start the hotel is "as cold place as ice" / definitely not warm and cozy. The lobby looks like a prison built in a deep hole.

-Room the same dirty/filthy carpet/stains everywhere.

-Desk chair if you are planning to do some work/Uncomfortable/ Very low compared with the high of desk and no way to fix the high.

-There is a broken night light on the bottom of the night table that should be fixed.

-Lighting in the bathroom is terrible- I feel sorry for a woman trying to apply makeup. and for men you cannot even see your face when shaving.

-The toilet tank " A saving water tank" flush nothing that you need to use more water flushing million times for your poop.

We wanted to try the restaurant, but the prices were outrages.
If they want to attract locals from Princeton, they should try better price points.

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
Thank RayCharles201
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jenna Hertzog, Other at Hyatt Regency Princeton, responded to this reviewResponded 4 weeks ago

Dear Raycharles201,

Thank you for taking the time to leave your feedback. We were disappointed to hear your experience did not meet your expectations. We hope you will give us another opportunity in the future.

Sincerely,
Jenna Hertzog
Director of Rooms

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Reviewed 11 August 2022

We came for a family emergency and the hotel treated us like family - we had great service at check in and during our stay - our rooms were together close to other family and the rooms were spacious and clean with all modern amenities like ports for charging

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank ffI2000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jenna Hertzog, Other at Hyatt Regency Princeton, responded to this reviewResponded 15 August 2022

Dear ff1200,

Thank you for taking the time to write a review. I am sorry to hear about your emergency and I hope everything is okay now. It's so nice to hear positive about the teams. I will be sure to share this with the front office leaders and the rest of the team members. We hope you are to visit us again the future.

Sincerely,
Jenna Hertzog
Director of Rooms

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Reviewed 8 August 2022

hotel is an older style (1980s? Hyatt with big sunken atrium in the center), that is not to say it feels worn or tired) but everything works and is clean, rooms are pretty spacious. Parking is convenient and bar in the center seems ok. Has pretty nice store with some snack supplies and drinks (as well as breakfast pastries).

Date of stay: August 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank johannest548
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jenna Hertzog, Other at Hyatt Regency Princeton, responded to this reviewResponded 15 August 2022

Dear Johannest548,

Thank you for taking the time to review our hotel. We hope your travels bring you back in the future.

Sincerely,
Jenna Hertzog
Director of Rooms

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Reviewed 8 August 2022 via mobile

We stayed at the Hyatt for three days when attending a wedding in NJ. The hotel was decent, the room very average, and service was decent. We had our wedding lunches and dinner at the hotel. During one of those meals at the hotel, we noticed that the waiting staff were filling up water pitchers with outside hoses. I was surprised by this.

Date of stay: October 2021
Trip type: Travelled with family
Thank RaghuSrini
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jenna Hertzog, Other at Hyatt Regency Princeton, responded to this reviewResponded 15 August 2022

Dear RaghuSrini,

Thank you for taking the time to share your feedback from your stay. I will share your feedback with our food and beverage leaders. We hope your travels bring you back in the future.

Sincerely,
Jenna Hertzog
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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