I must to complain about the experience at the hotel. On Jun 11th, the second night, there is a whole night party above my room 225, I contact the front desk three times and each time I got a reply that they will handle it. However, nothing changed. From 12 AM to 2 AM, I cannot bear at all. So I came down to the front desk and require someone to stop this. The security staff did go and check. But still it doesn't work. Nothing has changed, these guys continue party and knocking wall. Initially, the front desk tell me is no empty room to switch. Finally I decided to move out immediately and find another hotel at 2 AM. In this case, the front desk representative finally gave me another room key of 385.
I must complain about this. Quiet policy should be strict. And the hotel representative should find an earlier solution instead of waiting for last minute.More
- Free Wifi
- Free parking