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Reviewed 6 April 2021

I stayed for Three days and stayed there to meet my local friends, also wanted to say they were so amazing in there service and guest experience that, they made my stay wonderful, and special thanks to Chef Pramood for wonderful Desserts.

Date of stay: April 2021
Trip type: Travelled with friends
Thank NipunUBhaskar1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anshul Sethi, General Manager at Fortune Park LakeCity, responded to this reviewResponded 7 April 2021

Dear Mr. Bhaskar,

It was a pleasure having you stay with us at Fortune Park Lake City, Thane.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

Thank you,
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

It is a beautiful property situated in a prime location. The staff is Humble and courteous. Ravikant at Front office desk helped me with my reservation very well. The food is fantastic too.
They have a well Rainbow & Fortune Deli Restaurant which are properly sanitized.
The food Menu is simple yet authentic. Two thumbs up to the staff and kudos to all the managers

Date of stay: March 2021
Trip type: Travelled solo
Thank abhay_a12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anshul Sethi, General Manager at Fortune Park LakeCity, responded to this reviewResponded 23 March 2021

Dear Mr. Abhay,

It was a pleasure having you stay with us at Fortune Park Lake City, Thane.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

Thank you,
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2021

Situated next to a hospital (which it apparently caters to), Fortune Park sets the gold standard for cleanliness. I didn't remember a day (in 15 days) where the cleanliness of the crockery or the property was amiss.
The hotel took great care to make guests feel comfortable during Covid - including serving the complimentary breakfast to the guests room daily (which is a HUGE saviour)

The only miss here is that the quality of food (taste) has significant room for improvement over its peers (sometimes, the kitchen staff forgot to send the ordered items completely) and the rooms appear a bit dated.
For the price they charge - one may expect more up-to-date rooms.

Date of stay: July 2020
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank bizytraveller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anshul Sethi, General Manager at Fortune Park LakeCity, responded to this reviewResponded 22 March 2021

Dear Sir,

It was a pleasure having you stay with us at Fortune Park Lake City, Thane.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

Thank you,
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2021

Had stayed for 1 night, in the Executive Room. The staff is warm and welcoming to the guests. Especially Mr. Ravikant the front desk Manager is really keen in helping the guest.
Also Mr. Ashish & Mr. Joy doing a great job in assisting Mr. Ravikant at the front desk making your checking and Checkout a speedy & hassle free experience.

Date of stay: March 2021
Trip type: Travelled with family
Thank ROHIT B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anshul Sethi, General Manager at Fortune Park LakeCity, responded to this reviewResponded 20 March 2021


Dear Mr. Rohit,

It was a pleasure having you stay with us at Fortune Park Lake City, Thane.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

Thank you,

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2021

Amazing experience food it mouth watering, would like to compliment the chef for the amazing dishes he has introduced to the menu and the servers make it more yummy by the excellent and quick service. Thanks a lot for the lovely stay

Date of stay: February 2021
Trip type: Travelled on business
Thank Ad1234567890123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anshul Sethi, General Manager at Fortune Park LakeCity, responded to this reviewResponded 2 March 2021

Dear Mr. Adesh,

It was a pleasure having you stay with us at Fortune Park Lake City, Thane.

We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.

We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

Thank you,
Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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