So after not being able to travel for some months due to the 2020 pandemic, as people are calling it, I finally booked this 5 bedroom villa for our family. We had read the review from early 2019 so we were skeptical, but we did our homework and checked other platforms, where they have hundreds of reviews and they were spectacular so we took the leap of faith. It was the best decision I made.
The post-booking / pre-arrival service from Hospitality Expert was extremely personal and detailed, we booked a chef, arranged the villa prestocking for a week, arranged our airport pickup, a couple of tours and even booked massages :))
The arrival and first impressions were perfect. Frank met us and took us up to the house, they had a housekeeper and groundsman to meet us and the chef was already cooking our lunch.
We spent a fair bit of time at the villa due to the COVID situation, that said you can still go out to the beach club, Scotchies, play golf (which I did twice) and hit the local markets but many of the tours were not operating yet. So like I said we were at Nianna Eden a fair bit and honestly that was the best time. The rooms are comfy and large, the pool deck is phenomenal and probably the best part, 180 degree views of the Caribbean Sea and Half Moon, very couchy living room and a spacious garden area.
The service is what won me over, you have a personal concierge in Neena, Charito was a great help to have around, Lorraine cooked great, and all of this was seemlessly coordinated by the Experts, as we called them, headed up and managed by Navin.
We are already booking for next year and we really do encourage anyone going to Jamaica to stay at Nianna Eden, the team has really done a phenomenal upgrade - we met the designer Kat, she welcomed us also and was great.
Thanks and see you soon. Irie :)