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“Loved it!” 4 of 5 bubbles
Review of Iberostar Rose Hall Suites

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Iberostar Rose Hall Suites
Ranked #3 of 6 Hotels in Rose Hall
Certificate of Excellence
GreenLeadersGold level
Ballwin, Missouri
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Loved it!”
4 of 5 bubbles Reviewed 20 June 2012

Stayed at the suites May 26th- June 2nd with my two sons ages 21 and 26 and one of their girlfriends age 23. We have been to Mexico and Dominican before, but loved Jamaica. The people speak English and are soo! friendly.The resort was the perfect size for us. You were close to the pool and ocean. I suggest rooms 4219,-4222. This is the same floor as lobby and rooms are near elevator.Great location. Good view. For a beautiful view try room 4419-4422 ,2 floors higher but a wonderful view of pool and ocean. Don't pay extra for ocean front. Near elevator.Request 1 queen or 2 queen when you book.
Food was good, you always can find something to eat. The Japanese was the best, then the steak house.Jerk chicken on the beach was also great.
Housekeeping did a great job. Clean towels always.
The best was the Entertainment Friends- Zenia, String Ray, OMG and the Boys. They knew your name by the second day and worked so hard. They were just awesome! Garth the bar tender at the Music Bar was also great. Try a Jamaican Smile to drink.
We took a Catamaran to Dunn Rivers Falls, had a blast. The boys went on a tour and road ATV's had fun and went to Bob Marleys homesite. People are open at the falls and at Bob Marleys house about trying to sell you joints. No one seems to care, that was alittle strange.
Front desk staff nice and attentive.
We would go back, people are happy and smile. I was very impressed with the Iberostar Chain and would stay there again or check them out in other countries.
We meet alot of very nice guests and by wed. ,made alot of new friends. Wish I was back. Family from St Louis ,MO

Room Tip: 4219-4222 same floor as lobby 4419-4422 beautiful ocean view Do not play extra for Ocean view,the...
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, 26 June 2012
Dear Guest,

Please allow us to begin by expressing our sincere appreciations for taking the time out of your busy schedule to give us your honest feedback with regards to your experience with us at Iberostar Rose Hall Suites. It was our pleasure to have served you. We are very delighted by your many compliments concerning our convenient resort layout, efficient housekeeping services, delicious food, and most importantly the genuinely friendly service delivered by our staff and particularly the Star Friends; we will be certain to pass along your kind words to all the persons mentioned.

We truthfully look forward to serving you again in the near future and are hopeful that our property will be foremost in your mind when planning your vacation.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,877 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (964)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Littleton, Colorado, USA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 June 2012

We traveled to Jamaica with family for a wedding. The facility is beautiful and all of the staff is very friendly and welcoming. Upon returning home, I realized that I forgot to check one of the drawers and left several items in my room. The hotel was very quick in responding and gave my items to another member of my family to return them to me!

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Iberostar

Helpful?
3 Thank ksmagoffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, 26 June 2012
Dear Guest,

Thank you very much for taking the time out of your already busy schedule to share with us and fellow travelers, you invaluable review of our lovely resort, Iberostar Rose Hall Suites. We hope the newlyweds are enjoying every moment of their communion to each other. We also would like to express our gratitude for your kind remarks about our well maintained property and most importantly the friendly hospitality of our staff. We sincerely wish that if ever returning to our beautiful island of Jamaica, you will once again consider Iberostar as it would be our pleasure to serve you in the near future.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MBA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 June 2012

We just returned from a 5 night stay at the Iberostar resort. It was a great place to celebrate an occasion but definitely not relaxing. The pool was packed and there were lots of drunk people. The alcohol is definitely watered down but many people managed to get drunk on it. The rooms were spacious and very clean but the temperature in our 2 rooms was not nearly as cool as we would have liked. The entire hotel, restaurants, lobby area, etc. was way too warm for a resort of this caliber. The food at the restaurants was all very good and plentiful. Our servers were all very gracious and friendly. The steak restaurant would have been great, but it was soooo hot, we could not enjoy a hot meal since it is an outdoor restaurant. Overall, this is a good all inclusive, but definitely not an upscale resort. The linens, towels and toiletries are not plush or luxurious at all. They are average to say the least. The pool cards are a pain to keep up with and people do steal your towels at the pool if you are not careful. It is a great resort for large groups with older kids and teens. I would not recommend it for people with small children. It has a spring break atmosphere at this time of year. The STAR entertainers were excellent and very friendly, especially Happy Feet! Happy Feet is one of the nicest people we met but most of our servers at the pool and bar area were all VERY friendly and kind!

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MBAINPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Quality Manager - Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, 26 June 2012
Dear Guest,

On behalf of the management and staff at Iberostar Rose Hall Suites, thank you for choosing to be guests of our resort and also for sharing your review of your experience with us. We are very pleased to learn of your satisfaction with certain aspects of our resort including our spacious suites, excellent food and especially the friendly and attentive service provided by our staff; we will ensure Happy Feet receives your kind words.

With that being said, we would however like to use this opportunity to apologize wholeheartedly for any shortcomings or inconvenience that you felt you encountered whilst with us. We consider your reviews to be of great importance to us as it assists us in evaluating and correcting any faulty service or facility and therefore you can rest assured that we will be looking further into the concerns which you pointed out. We sincerely regret if any of these circumstances mentioned affected your vacation experience and your perception of our hotel but in all honesty, genuinely hope that we will once again be given the opportunity to prove to you, our commitment to excellent customer service and satisfaction.

Quality Manager - Iberostar Jamaica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 June 2012

I've been meaning to write a review of this resort for ages now and finally have the opportunity to do so. Of course I'm slightly day dreaming about my next holiday... The Iberostar Rose Hall Suites was my first all-inclusive resort stay and I don't even want to think that there's something better out there. From the minute my fiancee and I arrived, to the minute we left, we were blow away. The staff was excellent. The room was enormous and comfortable. The food was phenomenal. The pool...Ooohs and aaahs!! The entertainment was out of this world...Kenny and his crew were legit!! We even went to the spa a few days when we were finally pooped by the pool and that was amazing too. If you're looking for a great vacation, run to this resort!!

Room Tip: You can't go wrong with any of the rooms...
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Artemio7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Quality Manager – Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, 22 June 2012
Dear Guest,

On behalf of the management team and all the staff at IBEROSTAR Rose Hall Suites, please allow us to express our genuine gratitude for not only choosing to be guests of our resort but also for taking the time to share such a great review of our lovely property.

It was a pleasure hearing about your satisfaction with our property and specifically with our comfortable suites, “phenomenal” food, amazing infinity pool, tranquil spa and last but certainly not least, and the friendly and efficient hospitality of our staff.

We hope that we will once more have the privilege of hosting you at our resort in the near future as it would be our pleasure to serve you again.


Quality Manager – Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 June 2012 via mobile

Staff was excellent. Beach was pretty good not the greatest beach in the carribean. Fun activities and I enjoyed the food. Beer selection limited. Good value stay in Jamaica

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cjfatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Quality Manager – Iberostar Jamaica at Iberostar Rose Hall Suites, responded to this review, 22 June 2012
Dear Guest,
Thank you very much for choosing Iberostar Rose Hall Suites and also for taking the time to share with us and fellow travelers, your honest opinions of our resort. We certainly appreciate your special mention about our beach, lively activities, great food and most significantly the “super service” delivered by our dedicated team of staff. We again look forward to welcoming you to our lovely resort in the near future.

Quality Manager – Iberostar Jamaica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Rose Hall Suites

Property: Iberostar Rose Hall Suites
Address: Rose Hall Main Rd | Rose Hall, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Rose Hall
#2 Romantic Hotel in Rose Hall
#2 Family Hotel in Rose Hall
#2 Green Hotel in Rose Hall
#3 Luxury Hotel in Rose Hall
Price range (per night): ₹ 22,130 - ₹ 49,691
Hotel Class:4 star — Iberostar Rose Hall Suites 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Iberostar Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Rose Hall Suites Jamaica - Montego Bay

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