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Reviews (1,528)
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Reviewed 1 December 2016 via mobile

We stayed at this hotel and we loved it. But The only downside is if you have to travel to big cities by train -example, Florence- you have to return early, otherwise there is no chance to find a train to Porreta Terme after 7pm.

Stayed: December 2016, travelled as a couple
1  Thank Wali N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helvetiathermal_spa, Direttore at Hotel Helvetia Thermal Spa, responded to this reviewResponded 2 December 2016

Dear Wali N ,
we thank you for your wonderful review about Helvetia Thermal SPA.
Looking forward to welcoming you back soon.
Best Regards
Michael Giuliano
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2016

I would recommend Hotel Helvetia
to anyone who is interested in a comfortable Spa vacation in the cold season in a charming small town.
I visited with my daughter as s special get-away and we loved our short stay.
Very flexible staff and great hours of spa, restaurant and check-out.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Monika Iris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helvetiathermal_spa, Direttore at Hotel Helvetia Thermal Spa, responded to this reviewResponded 1 December 2016

Dear Monika Iris W
Thank you for sharing your review, it was a pleasure to read.
We've shared your comments with the team and hope to welcome you back soon.
Best Regards
Michael Giuliano
Operations Manager 

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2016

I have been going to Hotel Helvetia and Spa for several years now; it's my favorite place to go to escape the coldness of winter in Bologna. But I have noticed that there have been some changes since the last time I was there. New management, perhaps? First, you are now required to wear bathing caps in the pool, but no one told us that when we checked in. We found out after we were already in the pool, when a staff member corrected us. It was not a big deal, really, but it was strange that the rules had changed and no one informed us at the front desk. Also, what happened to the salad and vegetable buffet in the restaurant, the reclining chairs in the caverna, and the mood lighting in the hammam? We happened to really enjoy these particular aspects of hotel. Don't get me wrong, Helvetia is still a wonderful place, with a fantastic spa, relaxing ambience, courteous and friendly service, and decent food in the restaurant...but I am kind of wondering what you will decide to change next. Don't tamper too much with a good thing!

  • Stayed: October 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank jl_0tt0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2016

A fleeting visit, staying only one night, with not even time to use the lovely-looking spa or gym. The staff are helpful and very nice. Our room was large and comfortable. Breakfast was plentiful and typical of breakfasts in Italy. The dining room was just too brightly lit to consider it for dinner - get a dimmer switch!

  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank AnitaT947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helvetiathermal_spa, Direttore at Hotel Helvetia Thermal Spa, responded to this reviewResponded 5 October 2016

Dear Anita T.
thank you very much for your wonderful review.
We are so happy that you appreciate our breakfast service,our reception staff .
The staff is very proud of your opinion.
Looking forward to welcoming you back soon.
Best Regards

Michael Giuliano
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2016

This was the beginning of our Apennines hike and it was wonderful to step off the train from Bologna and see our beautiful hotel! We immediately went for a pre-hike up in the hills around PT -- great views and lovely woods -- then came down and had a great dinner at the pizza/pasta place across the street, on the bridge. Our room was very elegant and lovely ... with thick cotton robes and slippers on the bed -- great bathroom, and we were just sorry we weren't told about the fabulous rooftop area with tanning chairs and hot tub with nice outdoor showers! (The spa charges a substantial fee to use the pool but the rooftop is free!) .... GREAT breakfast the next morning, too!

  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Betty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
helvetiathermal_spa, Operations Department at Hotel Helvetia Thermal Spa, responded to this reviewResponded 25 August 2016

Dear betty L,

we thank you for your wonderful review about Helvetia Thermal SPA.

We are so happy that you apprecite all the services of Helvetia and the hills of Porretta Terme
Looking forward to welcoming you back soon.

Best Regards
Enrico Pontieri
Operations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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