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“Good infrastructure and location but poor staff”
Review of Hotel Himalaya

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Hotel Himalaya
Ranked #9 of 49 Hotels in Nainital
NOIDA, near Delhi
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good infrastructure and location but poor staff”
Reviewed 24 June 2012

I booked Hotel Himalaya in ealry June over phone. I was promised Heritage room on 17th June and Lake facing Deluxe room on 18th, 19th and 20th. But to my utter surprise, i was deprived the lake facing room for the promised dates and i was forced to stay in Heritage room for all these dates. There was no cordination between Head Office staff (who booked rooms over phone) and reception staff. Infact, the recption staff was rude to the max possible extent. I would like to congratulate the owner for the facilities and accomodation but the service industry also thrive due to its service staff. The owner should look into this.

Also, do not book sight-seeing and station-pickup and drop taxi through the reception staff as it would prove costly. Book through travel agents on the Mall road and you will get a fair deal.

About the hotel, the location is fantastic, especially overlooking the lake and just near the bus stand. The Mini Golf is also a very good conecpt. Food is good and you will get whatever you order, in your room. One more thing, the hotel does not provide pick and drop from/on the Mall road though their website claims so. The Heritage room did not have fans, so at times, it was difficult to sleep at night if the weather turned hot.

Room Tip: Book a room if the room is available for your complete dates. The Lake facing room is with the best...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnkurNOIDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • Any
English first
Lucknow City, Uttar Pradesh, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2012

Well, me and my younger brother were planning to visit Nainitaal with our parents, but we were very confused because of the Quality of service of comfort. we were going with our parents so it was a matter of great care and comfort in respect of them. we reached Nainitaal on 25th of May 2012, & @ The Hotel Himalaya, (Near bus stand, Tallitaal) was found. having reached @ reception, we met Mr. Rajesh (Hotel Manager) and make a query regarding availability of Family suite, By god's Grace we found the Family suite (Suite No- 211) for four persons. We love it @ first sight. see this a peak season ! and availability with a quality tour was a big issue but we thank to "Hotel Himalaya" for caring us up to 3 nights and 4 days with a great experience. The view to Talli Lake and whole Nainitaal is very charming and exciting. we enjoyed all 4 days in Nainitaal like living in the Haven.

Room Tip: Next time when ever we tour to Nainitaal, definately we'll book the cottage (Room 303 or 301) we...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sandeep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Hotel Himalaya, responded to this review, 29 June 2012
Thank you for your generous comments. These compliments help us and our staff to be motivated and encourage us to improve. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level 4 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 June 2012

We went on a family holiday to nainital around Dushehra holidays and due to tourist season moved into this hotel.Though its got the feel of a very average, budget property, the location is absolutely superb. Its bang overlooking the Naini lake, u can actually wave from its terrace to the boat riders passing through this end of the lake. And looks really beautiful at night as u have the whole valley view streched out in front of u. Food and service is average. The rooms (at least the ones we were given) were damp, old constructioned, with reptiles, very uncomfortable mattresses...so all in all not good at all. So check out the condition of the rooms before u actually decide to stay on in this property.

Room Tip: Rooms facing the lake certainly hv a better view but do check out the condition of the room..as in t...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveladdict36, Manager at Hotel Himalaya, responded to this review, 14 June 2012
All rooms have been renovated in the winter of 2011. Regular maintenance is been done as we have appointed a maintenance manager. The review is 8 months old.We are constantly trying to give value for money and improving the hotel with every progressive year. Our aim is to provide a mid budget hotel with good services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 June 2012

" A good value for money experience"
It was first time I used this property. Location is most convenient being adjacent to bus stand. You can thus avoid passing through Mall Road that saves time as well as entry fee. Lake view rooms are added attraction . Service is top class and staff is very caring and courteous.A little climb up hill for hotel entry is a nice exercise and rather satisfies you that legs are in good shape. A little improvement in room interiors is suggested. Tariff is reasonable. On the whole a very good value for money spent. Book in advance and enjoy your stay

Room Tip: Lake view rooms have locational advantage. Corner rooms are twin rooms where family of 4-5 can stay...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YKGaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 June 2012

Hotel Himalaya in Nainital is located right next to the bus stand. So, there is some noise during day time. However, we stayed in the lake view rooms, there were 4 of them. The view both from inside the rooms and outside were just superb. We were able to see the entire lake lying on our bed. The best thing about this hotel is the location. Though, this is not on the mall road, where most of the good hotels are situated in Nainital, still I would say it’s location is one of the best. The staff were nice and no issue with the services. The negative thing will be a steep walk. But then it’s true for most of the hotels in Nainital. There is a small seating area just outside the rooms overlooking the entire lake. To spend an evening there having few drinks and seeing the tranquillity and the peacefulness of the whole city is the best selling point of this hotel. The price of food is on the expensive side, but there are plenty of other options around.

Room Tip: Book the lake view rooms, there are only 4 of them. The seating area outside is worth the stay in th...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bong_Traveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Himalaya

Property: Hotel Himalaya
Address: Near Bus Stand | Tallital, Nainital 236002, India
Region: India > Uttarakhand > Nainital District > Nainital
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#2 Best Value Hotel in Nainital
Price range (per night): ₹ 1,931 - ₹ 4,185
Hotel Class:2 star — Hotel Himalaya 2*
Number of rooms: 48
Official Description (provided by the hotel):
Himalaya Hotel is a landmark hotel in Nainital, running since 1918 it has been constantly refurbished. Himalaya now has two wings, the heritage wing which has very spacious Heritage Rooms and the new wing and cottages which has Dlx Lake Facing Rooms. Our view is unparalleled in Nainital and with services to match it is a good hotel at a good price. We also have Himalaya Mini Golf in the hotel premises, it is one of the complimentary services we provide to our guests apart from parking. ... more   less 
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Also Known As:
Himalaya Hotel Nainital

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