I booked Hotel Himalaya in ealry June over phone. I was promised Heritage room on 17th June and Lake facing Deluxe room on 18th, 19th and 20th. But to my utter surprise, i was deprived the lake facing room for the promised dates and i was forced to stay in Heritage room for all these dates. There was no cordination between Head Office staff (who booked rooms over phone) and reception staff. Infact, the recption staff was rude to the max possible extent. I would like to congratulate the owner for the facilities and accomodation but the service industry also thrive due to its service staff. The owner should look into this.
Also, do not book sight-seeing and station-pickup and drop taxi through the reception staff as it would prove costly. Book through travel agents on the Mall road and you will get a fair deal.
About the hotel, the location is fantastic, especially overlooking the lake and just near the bus stand. The Mini Golf is also a very good conecpt. Food is good and you will get whatever you order, in your room. One more thing, the hotel does not provide pick and drop from/on the Mall road though their website claims so. The Heritage room did not have fans, so at times, it was difficult to sleep at night if the weather turned hot.
- Official Description (provided by the hotel):
- Himalaya Hotel is a landmark hotel in Nainital, running since 1918 it has been constantly refurbished. Himalaya now has two wings, the heritage wing which has very spacious Heritage Rooms and the new wing and cottages which has Dlx Lake Facing Rooms. Our view is unparalleled in Nainital and with services to match it is a good hotel at a good price. We also have Himalaya Mini Golf in the hotel premises, it is one of the complimentary services we provide to our guests apart from parking. ... more less
- Reservation Options:
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- Also Known As:
- Himalaya Hotel Nainital