I went to nainital with my family during may 2012, i selected the Grand Hotel after doing lot of research , I booked Grand hotel by transfering some advance amount in their account and told i will checkout in 7 am - 8am in the morning. I was happy that i booked a good hotel in reasonable amount.
when we reached around 7 am, i was shocked, the hotel management was rudely saying that the room will be available after 10 am, because of checkout time 10 am -10am. they told us to wait in lounge till 10 am. we were tired after the night journey and really frustrated after hotel management response was so bad...
I asked to return my advance payment back, then they were not listening, after some fight i got managed to take back my advance payment and left that hell.
I will recommend pls dont go to this worst place. these people dont care about the tourist, their behaviour is very rude because they are getting enough booking from some stupid peoples.